Page 23 - Culture and Benefits Guide

Communicate with purpose
Positive
Communicates with respect
Encourages diversity of opinions and ideas
Listens and is open to the point of view of others
Is trustworthy and always shows integrity
Communicates with accuracy
Communicates in a timely, relevant and impactful way
Is honest and transparent about what we can and cannot do and never hides from the truth
Demonstrates knowledge and expertise
Allows all voices to be heard
Negative
Shows a lack of respect to others in their communication.
Uninterested in others' opinions more inclined to think their opinion matters rather than the opinion of others.
Does not listen to others points of view and ideas.
Demonstrates actions and behaviours which are irresponsible, misleading and untruthful.
Unclear and lacks in clarity.
Slow at responding, when does deviates from point, lacks in meaning. Does not answer fully all points raised.
Hides information and issues and promises but unable to deliver on those.
Keeps knowledge to themselves.
Dominates discussions and discounts other people's perspectives.
Positive
Gives clear and constructive feedback
Tailors communication to be appropriate for the recipient
Values everyone's contribution and opinions
When necessary, uses evidence-based communication for clarity
Seeks ways to break down barriers to communication
Is accessible, approachable and visible
Builds strong relationships with stakeholders
Negative
Gives vague, negative feedback without recommending options or solutions. Does not acknowledge or thank others for their contribution and support.
Has a one size fits all approach. Not personalised.
Is a prima donna - only focuses on their own contributions.
Assumes information rather than fact checking against evidence.
Lacks communication skills and struggles to communicate with others. Not being adaptable to different communication methods of communication.
Keeps communication to a minimum, is closed off and unresponsive.
Does not involve stakeholders or communicate effectively to meet the needs of individuals. Lack in regard of stakeholders requirements.
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