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Management of Leisure Facilities
■ Please could you share your experience of managing developments with gym and swimming pool facilities. Are these managed in house by the on site team or is this outsourced to a specialist provider?
We manage a number of gym, pool and health facilities and we have a combination of strategies ranging from inhouse management to external third party contactor management, using partners such as Motiv8 and RCH.
Planned Preventative Maintenance Plans (PPM’s) are crucial in managing maintenance on assets such
as saunas and steam rooms and ensuring we have the right maintenance and procurement of gym equipment. For example leasing vs purchase
and the benefits of Service Level Agreements (SLA’s) with parts included and regular pro-active maintenance visits.
Regular review of trends such as machine usage, entry statistics and time spent in the facility allows us to plan forward in what services we provide, whether that’s more running machines vs offering more yoga classes. We take time to offer not just a fitness facility but a mind and body one, tackling issues such as mental health and nutrition.
Management in the current climate of Covid-19 is also key to ensure social distancing is adhered to and cleaning and hygiene processes are rigorously followed. We are thoroughly reviewing expenditure in gyms and offering alternative solutions to ad hoc repairs in the facility, including the review
of sustainability policies such as towel use and washing machine and tumble drier usage.
Riverside Quarter | Request for Information
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