Page 57 - ebook English for Tourism

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Video 2 : Booking Airplane Ticket
Watch the video carefully and practice

Source: https://english4tourism.my.id/speaking-modul-3/
Practice the dialogue with your partner

Ticketing Officer : Hello! Silver Airways. This is Steven speaking. May i help
you?
Customer : I’d like to book 2 round-trip tickets to Evansville.
Ticketing Officer : Okay, sir. And what is your name?
Customer : Richard Green. I’ll be travelling with my wife, June.
Ticketing Officer : Okay then. That is Richard Greene and June Greene
Customer : Yes.
Ticketing Officer : Okay. Where will you be flying from?
Customer : Chicago. You have flights out of Chicago, don’t you?
Ticketing Officer : Yes Mr. Green. Chicago is one of our main hubs. We have
two daily flight between Chicago and Evansville. The
morning flight depart at 7.15. It’s direct flight but stops at
Rapid city.
Customer : Do you have any non-stop flight?
Ticketing Officer : Yes. We have non-stop flight Chivago-Evansville every
afternoon at 16.25.
Customer : Oh. We really would prefer travelling in the morning. Don’t
you have any non-stop flights in the morning?
Ticketing Officer : No, i’m sorry sir. Just the one flight with the brief stop in
Rapid city. And you will not have to change plane.
Customer : Okay. We will take the morning flight. Friday, June 21st.
Ticketing Officer : Okay. One moment please…… Okay sir. We have flight
seats available. Do you have a seating preference?
Customer : Yes. I’d like to have a seat on the aisle. My legs are pretty
long.
Ticketing Officer : Okay, sir. I know what you mean. Do you know your return
date?
Customer : Is it possible for me to leave my return date open?