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Receptionist : It will be on 2 PM. And the check out time is [12] _________ 11
AM.
Guest : Alright. Thank you for your [13] __________.
Receptionist : We’re looking [14] __________ to your stay here. Have a good
day.

Assistance take not included to book available
kind of help assistance a single-bed room service

be staying a hairdryer around breakfast

More listening exercise you can explore these links:

 At the hotel 1
 At the hotel 2

C. M4: Reading

Instructional objective
You will be able to comprehend passages about hotels and facilities

Reading Activity 1: Ossotel Legian Bali

Read the text and answer the questions

OSSOTEL LEGIAN BALI

OSSOTEL hotel in Legian is organic in its conception and operation, stylish but