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collaboration) is a conflict-resolution process used mainly to settle complex, multiparty disputes.
Since the 1980s, consensus building has become widely used in the environmental and public
policy arena in the United States, however it is useful and applicable whenever multiple parties
are involved in a complex dispute or conflict. How else can we have a breakthrough?
The process can be considered ‘liberating’ because it allows various stakeholders (parties
with an interest in the problem or issue) to work together to develop a mutually acceptable solution.
Like a town meeting, consensus building is based on the principles of local participation and
ownership of decisions. Ideally, the consensus reached will meet all of the relevant interests of
stakeholders, who thereby come to a unanimous agreement. While everyone may not get
everything they initially wanted, "consensus has been reached when everyone agrees they can live
with whatever is proposed after every effort has been made to meet the interests of all stake holding
parties (Susskind 1999)”. (Van Den Belt, 2004)
In order to get the core understanding of how Community Conversations can tap into the
potential of public engagement and empowerment resulting from being in ‘I’ awareness, -- I
needed to explore the experience of participating within this type of dialogue and find out what it
is like confronting critical social issue domains like for instance racism or environmental impacts.
The approach used in this research initiative is focused on understanding the exchange
between dialogue participant (and facilitators), their feelings and expressions during the process,
how tension and disagreement were handled, and how new insights and reflections during and
after dialogue gatherings contribute to shifts in perspective which gave me insights. Some civic
deliberative dialogues are for the purpose of seeking consensus among attendees concerning one
or more alternatives for actions. The purpose of the four Albany NY Community Conversations
was to promote greater understanding among the participants and educate about implicit bias and
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