Page 7 - Housekeeping

Odor Elimination Job Aids

What is It?

• Guests associate cleanliness with smell. It is important to use the
right chemical for the job.

Why is it Important?

• Studies have shown that 66% of the time when a guest
complained about their room, it was due to unacceptable smells

and odors. This often results in a refund to the guest.

How Does It Impact Your Business?

• If your hotel has issues with smells or odors it will affect guest

satisfaction and likelihood to recommend it others.

Additional Resources

https://www.ecolab.com/offerings/odor-care