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Consider that this person might not be defiant, mentally ill,
           C onsider tha        t thi  s p  er  son mi    ght no     t be def     i an t , men  t al  l y il l,

                                                                 sm sp
                                                                i
                                                                          e
                                                                              tr
                                                                            c
                                           ght ha
                             gh. He mi
                     or hi
                                                      ve aut
                     or high. He might have autism spectrum disorder.
                                                                                 um di
                                                                                          sorder.
           that by not looking at you when   the patient’s anxiety level will make     4. Distract them. Ask them to tell
           you talk, they are concentrating on   any interaction easier and more   you about something you know
           what is being said.               productive for all involved.          interests them or to solve a
             There are many other character-    If the behaviors outlined above    simple math equation.
           istics as well. Does this sound like   are not hurting the individual or     5. Call for a canine, if possible.
           someone you have treated or are   others, allow them to continue. Do    Animals are very soothing.
           currently treating?               not force eye contact as that may
           •  Speaks more loudly than most   increase anxiety and cause the     Environmental Accommodations
             people or speaks in a monotone  patient to withdraw or melt down.    For a person with autism, the
                                             Focus on what is most important in
           •  Is overly talkative and/or does   the moment: the individual’s health.  environment inside of a correctional
             not provide enough information                                     facility can be, at best, challenging,
             to help you treat them             Upon first meeting the patient,   and at worst, horrifying. Certain
                                             look for alert indicators that may   environmental alterations can help,
           •  Seems to have a delay in pro-  indicate autism—on a wristband,    though it is often difficult to make
             cessing what is said to them and   necklace, or the like. Ask if the   these impromptu changes.
             requires more time to answer;   patient has any special needs you
             may repeat questions without    can accommodate.                     If possible, install a dimmer
             answering them                                                     switch and turn down the lights, and
                                                Remain calm and patient. Speak   provide a quiet space. If that’s not
           •  Creates confusion during triage   softly and slowly. Use as few words   possible, consider noise-dimming
             and treatment
                                             as possible. You may have to repeat   headphones. Create sensory kits that
           •  Rearranges things in the waiting   what you say.                  contain items used to calm escalat-
             room, office, or clinic                                            ing behavior, such as weighted neck
                                                Engage respectfully; remember,
           •  Chews on objects or self, pulls   behavior does not equal intelli-  collars or blankets, fidgets, squeeze
             own hair out, or eats inappropri-  gence. Whenever possible, explain   balls, puzzles, chewy items, and
             ate things like dirt or paper   what you are going to do before you   chewing gum or mints.
           •  Becomes overwhelmed with too   do it. Always ask before touching,   Everyone is safer when we have
             many instructions or questions  and, if possible, avoid getting too   a better understanding of those
           •  May cover ears when            close; it could lead to more anxiety   who are “different” from us. While
             overwhelmed                     or a cause the patient to shut down.  the autism spectrum is still some-
           •  Has verbal outbursts, such as     Know how to de-escalate if the   what mystifying, understanding
                                                                                the basics of how these individuals
             loud squeals or shouts          patient melts down or becomes
                                             combative. Learn the five keys     experience the world and how a
           •  Becomes combative when         to de-escalation to diffuse the    correctional setting can exacerbate
             touched without permission,     situation.                         their characteristic behaviors can
             such as during lab draws, exami-                                   help soothe any encounter. 
             nations, splinting, or wrapping    1. Take their side. Validate their
                                                viewpoint; say, “I agree. You’re   For More Information: Autism-
                                                right.”                         Society.org or AutismFYI.org
           Handle with Care
             Corrections is a very anxiety-    2. Enlist their help. “I need your
           producing environment for many       assistance with…”               Joyce J. Benjamin, PA-C (Emeritus),
           who are incarcerated. For someone     3. Bargain with them. “If I will…,   RN, is cofounder and chief operating
           on the spectrum, it can be nearly    will you…?” Choose something    officer of Autism FYI and the mother of
           impossible to manage. Decreasing     appropriate, of course.         two adult sons with ASD. Michelle A.
                                                                                Grimes, MS, MBA, is training direc-
                                                                                tor for Autism FYI and a retired police
                                                                                sergeant.

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