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Service Transition Important Information
Goal, Purpose or Objective
• Transition Services “SAFELY”
• Testing to allow optimization of risk • To provide early life support
Processes
• Transition Planning & Support
• Service Asset & Configuration Management (SACM) • Change Management
• Release and Deployment
• Knowledge Management
Scope of Service Transition Lifecycle Stage
Service Transition provides guidance for the development and improvement of capabilities needed for the Planning, Building, Testing, Evaluation, and Deployment of new and changed services into the production environment successfully.
Value received by the Business because of the Service Transition Lifecycle Stage.
Service Transition allows the business to respond to business opportunities without worrying whether IT can absorb the volume of changes that would come with them taking advantage of the opportunities.
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