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So whose bright idea was this anyway?
Dr. W Edwards Deming
Dr. Deming (1900 - 1993) was an American statistician best known for his work in Japan where he made a significant contribution to its reputation for innovative products. He is regarded as a driving force upon Japanese manufacturing and business. More than any other individual not of Japanese Heritage.
William Edwards Deming was born on a chicken farm in Sioux City, Iowa. Both of his parents were well educated and emphasized the importance of education to their children.
Deming received two graduate degrees in mathematics and physics. He earned a BSc in electrical engineering from the University of Wyoming at Laramie in 1921. and a Ph.D from Yale University in 1928. Dr. Deming authored Out of the Crisis (1982 - 1986) and New Economics for Industry, Government, Education in 1993 (the year he passed away), which includes his System for Profound Knowledge and the 14 Points for Management. That same year, he founded the W. Edwards Deming Institute in Washington D.C. Deming began his work in Japan in 1950 after being invited to run a seminar for Japanese business leaders. Because of his expertise in quality control techniques along with his involvement with Japanese society, he received an invitation from the Japanese Union of Scientist (JUSE). During June - August 1950, Deming trained hundreds of JUSE engineers, managers, and scholars in statistical process control concepts (SPC) and concepts of quality. He also led at least one session for upper management. The message of ‘improving quality will reduce expenses while increasing productivity and market share” did not fall on deaf ears. Many of Japan’s manufacturers applied Deming’s techniques widely and experienced amazing results in level of quality and productivity. The improved quality along with the lowered cost created new international demand for Japanese
products. Because of his work, he was honored in 1960 with Japan’s Order of The Sacred Treasure, Second Class. The philosophy of W. Edwards Deming has been summarized as follows:
“Dr. W. Edwards Deming taught that by adopting appropriate principles of management, organizations can increase quality and simultaneously reduce costs (by reducing waste, rework, staff attrition and litigation while increasing customer loyalty). The key is to practice continual improvement and think of manufacturing as a system, not as bits and
The Man Responsible
pieces.” Dr. Deming’s Management Training.
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