Page 20 - QAP Manual 2020

Mandated Reporting Procedure: Adult Protective Services

If the suspected or alleged abuse (abandonment, abduction, isolation, financial) or neglect
occurred anywhere other than a long term facility, the following shall occur:

 Call the Adult Protective Services (APS) and your QA Coordinator immediately or as soon
as practicably possible.

AND

Submit a written report (SOC 341) to Adult Protective Services (APS) and to your QA
Coordinator within two (2) business days.

You can obtain a copy of SOC 341 at:
http://cdss.ca.gov/portals/9/fmuforms/q-t/soc341.pdf?
ver=2018-11-15-132736-097

Reporting Issues of Health and Safety or Violations of Rights

If you become aware of a situation potentially dangerous to consumer’s health and safety or
become aware of a possible violation of any legal, civil or service rights:

 Immediately call your QA Coordinator or as soon as practicably possible

AND

Email/fax a written narrative of the situation within 24 hours, or the next business day.

IMPORTANT: If you find a consumer in a life threatening situation,
call 911 and report the situation to the Police, Fire Department

and/or Emergency Medical Personnel