Page 2 - Managers' Guide to ER_Classical

MANAGER GUIDE

EMPLOYEE RELATIONS

TABLE OF CONTENTS

Partnering with Asset Protection ........................................................................................................3

Suspected Storing/Understocking ............................................................................................................ 3
Suspected Repricing/Stashing with Intent ................................................................................................ 3

Suspected Theft ........................................................................................................................................ 3
Video Footage is Needed for an Investigation Not Related to Theft of Property or Money .................... 3

Breaks for Hourly Supervisors.............................................................................................................4
Reasonable Suspicion .........................................................................................................................4

If you have reason to believe that an employee is under the influence while at work ........................... 4

Volunteers – Traditional vs. Required .................................................................................................5
Traditional Volunteer ................................................................................................................................ 5

Required (Court-Referred) Volunteers ..................................................................................................... 5
Internal Candidates ............................................................................................................................5

Internal Applicants for the Same Position at a Different Location or Department (ex. GM to GM, ASM
to ASM) ..................................................................................................................................................... 5
Internal Applicants for a Different Position .............................................................................................. 6

Retail-Associate Level Employee Applying for Retail-Associate Position ................................................. 6
ADA Reasonable Accommodations/Interactive Process/Doctor’s notes ...............................................6

If an Employee Requests an Accommodation, or you suspect the Employee may need one .................. 6
When an Employee Tries to Provide Medical Documents (I.E., Workability Reports, Doctor’s Note,
FMLA Paperwork, ADA Accommodation Request From, Etc.) .................................................................. 7

Employee Performance ......................................................................................................................7
The difference between a PIP and a CAP .................................................................................................. 7

Sending an Employee Home ...............................................................................................................8
When to send an employee home without pay ....................................................................................... 8

When to send an employee home with pay ............................................................................................. 8

Termination Letters ...........................................................................................................................8
When to send a Termination Letter .......................................................................................................... 8

Who will Send the Termination Letter ...................................................................................................... 8
Communication .................................................................................................................................9

Email vs. Phone Call .................................................................................................................................. 9
Confidentiality ........................................................................................................................................... 9

GESMN Internal Use Page | 2