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 6.1  LISTENING                It may seem like with everything else to teach, the interview is the thing to cut. But that
                               couldn’t be farther from the truth.

                               Interviews are what allow journalists to find stories—giving writers the necessary
                               information they need to paint a picture with words. Quality interviews are helpful when
                               supplementing quick reads and content modules, but even more valuable when paired
 THE KEY TO INTERVIEWING       with simple headshots or cutouts.

 Interviewing is all about listening. A good interviewer is a good   Remember: the quotes interviewers find will improve the overall quality of the publication.

 listener. Communication is a transaction. People are trained to
 be suspicious of the interviewer. They want to say something
 worthwhile, but also want to be careful not to be misrepresented.    THE INTERVIEW

 To work, the transaction must first build trust.

                                         TWELVE TIPS FOR TURNING A QUOTE INTO A STORY
 THE INTRODUCTION

 Introductory questions have two functions. First, they give the interviewer the basic   1  LISTEN  5  AVOID YES/NO   9  MIX IT UP
                                                  ■ Listening is more than just   QUESTIONS    ■ Ask pointed questions and
 information needed for building a quality interview. Secondly, they offer a low stakes   waiting for your turn to talk.    ■ Questions should have   light-hearted questions.
 exchange that helps the interviewer put the interviewee at ease.    ■ “If you are talking, you are not   an angle/purpose, often     ■ Vary the tone of your questions.
                                                learning anything.”
                                                                     influenced by your theme.
                                                                                            ■ Tailor your interview to
                                                  ■ Use your ears more than      ■ Open-ended questions tell    your audience.
 THE WARM-UP                                    your mouth.          the story through someone   MOVE IT FORWARD
                                                                     else’s voice.
 Introductory questions lead into one or more unprepared follow-ups—warm-up questions   2  KEEP IT SIMPLE  FOLLOW UP  10    ■ “Don’t ask, ‘What keeps you up
 that show the interview subject that their interviewer was listening.     ■ Ask a complicated question,   6    ■ Create core questions, think   at night?’ Ask, ‘What’s going
                                                get a simple answer.
                                                                                          to keep you up tonight after
                                                  ■ Don’t try to pack all your   on your feet and listen actively.  this interview?”
 Here’s an example of the information gleaned from an introductory question like: Tell me   questions into one super-mega     ■ Expand—“tell me more,”     ■ Forward questions focus on the
 your name, how long you’ve been teaching and a little about yourself: “My name is Kristen   question.  “help me understand,”    unknown.
                                                  ■ Simple questions force people   “what else,” etc.
 Scott. I’ve been a journalism teacher for 15 years at Kealing Middle School. I have two   to think. What was that like?   NARROW IT IN
 children, one of whom is enrolled at Kealing.”  How did that feel?  7  Think of an interview as a  11    ■ What’s the one thing…
                                                                   CONVERSATION
 A warm up question in response to this information might be: How has the school changed   3  BE PREPARED    ■ Remember you are     ■ Tell me about one time…
                                                                                            ■ Who is the one person…
                                                  ■ Know basics before you    interviewing to learn.
 in your 15 years there? How has having a child at your school impacted your opinion of it?  get there.    ■ Let students tell their own
                                                  ■ What’s happened in the    story. Their authentic voice   12  BUILD TRUST
 THE PITCH                                      past can be researched.    makes your story credible,     ■ Clarification establishes credibility
                                                                     insightful and engaging.
                                                Do your research.
                                                                                            ■ If you’re confused, don’t move
 Now it’s time to move into your prepared questions. These questions increase the stakes,   4  FOCUS  8  DON’T RUSH  on to the next question. Ask
                                                                                          for clarification, even if you
 saving your most risky or most personally revealing question(s) for the end, after you’ve     ■ FAD (Focus, Accept, Draw out)    ■ Make time for the interview,   feel stupid.
                                                                     don’t be in a rush.
 established trust with your interview subject. Interviewer response to these questions should     ■ Best done away from the pack    ■ Build your story-telling quote     ■ Accurate information is your most
                                                                                          important goal.
 push the interview subject to reveal something of personal value, something emotional that     ■ Leave wait time. Wait for   one line at a time.
                                                them to answer.
 will better connect them to the reader of your story or caption.
                                                “A QUOTE SHOULD BE SO GOOD THAT ONLY ONE PERSON
 Remember: An interview can assist you with getting facts for the story, but quotes or sound   COULD HAVE SAID IT.”
 bites from your source should establish an emotional connection.
                                                                 —CASEY NICHOLS, ROCKLIN HIGH SCHOOL ADVISER, CA
                                                                 © 2018 by Jostens, Inc. All Rights Reserved.







 134  SECTION 6.1   LISTENING                                                                                     135
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