Page 7 - a private pool villa in a romantic sphere

you build your confidence because you have the key pointers to serve

him deservedly better. So, put a customer profile is the navel of your
business attention.

Getting a complete customer profile is the first step you have
to take, recognize, understand and accommodate his preferences,

like dislike, and some more to get to know, prior his arrival to serve him
better. This is how to manage your customer data to extremely satisfy
him. You may use CRM software for this.

I have an interesting story when I was an employee at one of
the best boutique resorts in Amlapura, east Bali. I was so blessed to
have worked with a General Manager whom I admired his passion in
customer service a lot.

Undeniably, he was a great customer service leader. I realized
that his inspiring personal traits that pushed his ability to unleash the
DNA of the resort to the surface and kept honing it constantly. He has

a badass character. There is grit in him. His persistence and
perseverance made him so successful in heightening the company
brand integrity.

Honestly I learnt a lot from his success in doing such a great

thing in service. I am proud of having met him. It was not by accident
but I believe God has His purpose for me. I often took a deep breath
to see how he did a service in such a remarkable way. I tried to

replicate it. Then, I implemented it at the places where I worked.

However, you can copy his ideas but not the ways how he
does it. But trust me, an ability can be earned through ongoing