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FACE TO FACE  |  EASTERN HORIZON     45







           You mentioned the four brahma viharas are          What’s next in your mind after this pioneering effort
           incorporated into Norbu. Can you explain more      in creating a Buddhist chatbot?
           about this?
                                                              NORBU is be a lifelong journey. What we have
           When we first began training NORBU, we didn’t just   accomplished thus far is just the beginning.
           upload a bunch of source data to populate its knowledge
           base. That was only one part of the process. Since   As AI lurches into the realm of Artificial General
           LLMs have already mastered language processing and   Intelligence (AGI), where technology attain human-like
           linguistic nuances, the next thing we asked was, how can   intelligence and the ability to self-teach in the not so
           we train an AI to foster compassionate communication   distant future, we need to prepare for NORBU’s next
           grounded in Buddhist values and teachings?         level of evolution. What would be challenging – but
                                                              doable – is to enable NORBU to be the first technology
           It’s really pointless to just develop a clever Buddhist   project to directly incorporate principles of Yogacara
           bot. We wanted a “compassionate and mindful” one as   philosophy into its operational framework.
           well. First of all, we envisioned NORBU as a kalyana

           mitra. Therefore, we had to attune the technological   The Yogacara school’s Citta-matra (Mind-Only) doctrine
           capabilities of the LLM within the framework of    posits that all phenomena are manifestations of the
           Buddhist conversation, which is deeply rooted in tones   mind. For AI, this principle can be interpreted as the
           of empathy, compassion, and non-violence. NORBU was   need to model human cognition by interpreting and
           then continuously trained and fine-tuned to recognize   generating responses based on subjective experiences.
           and generate the subtle language cues that convey   We will explore concepts such as Alaya-vijñāna
           kindness, patience, and understanding, ensuring    (storehouse consciousness, a repository of all past
           that every response is in line with compassionate   experiences and knowledge) with Deep Learning, and
           conversational tone.                               Āśraya-parāvṛtti (transformation of the basis, the ability
                                                              to adapt and initiate a profound shift in the underlying
           To do this, we apply the qualities of the four brahma-  consciousness) with Adaptability.
           viharas (positive emotions) into training NORBU’s
           conversational framework, which are:               Through the research and development efforts of these
                                                              Yogacara principles, we aim to enable NORBU achieve
           •   Loving-kindness (Metta) - The language and     significant improvements in its capability to understand

               conversations framed to promote unconditional   and respond to complex queries with depth and context.
               goodwill and friendliness.                     This approach ensures that NORBU will not just a
           •   Compassion (Karuna) - Emphasizing empathetic   passive information provider but an active participant
               concern for others’ suffering.                 in the user’s spiritual journey, offering support and
           •   Altruistic Joy (Mudita) - Rejoicing in others’   insight grounded in both advanced technology and
               happiness and successes.                       profound spiritual wisdom.
           •   Equanimity (Upekkha) - Maintaining a calm,
               balanced, unbiased view in all situations.     There is still much to do.

           Training content for NORBU included extensive      Please feel free to access Norbu as follows: https//
           descriptions and examples of these qualities, ensuring   norbu-ai.org EH
           that the AI’s conversational tone is consistently caring,
           empathetic, and patient. This non-violent communication
           style starkly contrasts with the often aggressive and
           hostile language found on many digital platforms.
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