Page 20 - IAADFS 2022 hi-res
P. 20

INSIDER

















                                                                                                 New creativity at the point
                                                                                                 of sale (clockwise from
                                                                                                 left): Individual tasting
                                                                                                 bottles of special cocktails
                                                                                                 made with Tanqueray
                                                                                                 gin; Dior fragrances in
                                                                                                 the spotlight and Chanel
                                                                                                 celebrates the 100th
                                                                                                 anniversary of No. 5.


              strategy last year, and as part of this we
              are continuing to develop our sustainable
              and ethical retailing model. We understand
              the importance every generation places
              on people and planet, and we are ensuring
              we have the product range to reflect that,”
              notes McDonagh.
                  In September 2021, ARI-NA launched
              the LXR Pre-Loved luxury fashion
              boutique in The Loop Duty Free Montreal
              Airport.
                  “LXR is the first pre-loved luxury
              concept to launch in airport travel retail in   offering passengers digital opportunities.  and a bar to try out the different products.
              North America. It is a dedicated vintage    “We have quite a few brands using   We also had very successful launches of
              and pre-loved luxury retail space that   QR codes in stores, whether it is for recipes   several new fragrances with activations to
              specialises in authentic handbags and   in a tasting or scent notes of a perfume or   support for Paco Rabanne, Dior and Gucci.
              accessories from designer brands including   just more information on the product –   “With the Omicron variant at the
              Hermès, Chanel, Louis Vuitton, Gucci,   basically to replace any brochure or info   beginning of this year things have slowed
              Prada, Ferragamo, Cartier, Dior, Chloé,   card we would have handed out physically   down a bit but starting in March and
              among others. We have also introduced the   in the past. This allows the customer to   through the end of this year we have a lot
              local vegan leather goods brand Matt &   have more information at their fingertips   more interest from brands to partner on
              Natt into the Montreal stores which is so   without having to touch anything but their   activations and we have a few omnichannel
              far doing very well,” she explains.  own phone. It is also paperless which is a   activations currently in the planning
                   Local Montreal, Quebec and    bonus from a sustainability standpoint so   phase.”
              Canadian products are getting greater   we really encourage this method,” she said.  McDonagh and her team are looking
              emphasis at ARI-NA.                   Brands also became incredibly   forward to attending the 2022 Summit of
                  “Local goods have always been a   creative when it came to launching   the Americas in Palm Beach.
              focus for us as a gifting destination for   activations during the pandemic.   “I think it’s very important that the
              tourists and locals but over the last year   “At the end of 2021 we were able to   industry get that opportunity to collaborate
              we have focused more on local products   partner with a couple of brands for some   once again and I believe that the show is
              and brands as part of our sustainability   really great animations in store. With   paramount to allow that collaboration.
              strategy. We have introduced over 20 new   Diageo, we had individual tasting bottles of   There is a great opportunity for brands
              Quebec made spirits and wines as well as a   special cocktails made by a local Montreal   to show newness and innovation post
              whole new line up of Quebec made maple   mixologist to taste our range of Tanqueray   pandemic, particularly in the consumers’
              products,” says McDonagh.          gins, served socially distanced inside a   expectations of needs and wants going
                                                 fruit grove installation in the middle of the   forward. It is also an opportunity for
              Technology and Digital             international store.              operators and brands to share insights and
                  Technology is also playing a more   “In December, Chanel celebrated the   best practice that have been manifested
              important role in ARI’s day-to-day   100th anniversary of the No. 5 fragrance   over the last two years, as well as changing
              business, beyond its new website and   with a spectacular installation including   passenger profiles and expected digital
              e-commerce options, with more brands   interactive elements such as selfie spaces   requirements from consumers.”


               Summit of the Americas  April 2022                           20
   15   16   17   18   19   20   21   22   23   24   25