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          Duty Fly new airport concessionaire in Bolivia


          Bolivian fragrance specialist Distribuidora Aromas expands into full airport retailing with
          new Duty Fly subsidiary. John Gallagher reports.


              Duty Fly, a wholly owned subsidiary   end, we would be interested in presenting   Fly operations will offer the full range
          of Distribuidora Aromas, Bolivia’s leading   them with proposals to take the retail   of traditional duty free categories in the
          perfumes and cosmetic distributor, is the   operations at the airport to a new level.”  Bolivian airport stores.
          new duty free concession holder at the El   When their contract commenced, the   Antelo says: “We will be selling all
          Alto International Airport in La Paz and   Aromas group started to renovate both   normal duty free categories that are sold
          Viru Viru International Airport in Santa   stores through its own retail architect, Tito   in Latin America. Apart from fragrances,
          Cruz, Bolivia.                    Chajtur.                           which is clearly a category we know, we
              Duty Fly is currently operating a 500   “We are pleased to say that the shops   will be selling the leading brands of liquor,
          sq. meters departures store in Santa Cruz   are now operating with the furniture and   tobacco, confectionery, accessories, and
          and a 350 sq. meters departures store in La   fixtures that we planned, and that sales are   technology. These categories are new for
          Paz.                              in line with our initial targets,” says Antelo.  the company but both the team and I have
              According to company CEO, Remer   “Our corporate objective is to   a fair bit of knowledge of these newer
          Antelo, the company took over the duty   consolidate these stores over the next few   products and the brands that the travelers
          free concessions on January 1 of this year,   months, but we will be looking to develop   using our airports are looking for.”
          following a lengthy [bidding] process.   the Duty Fly brand in other places if the
                                            right opportunities were to appear.”  Nearly 30-year history in prestige
          Adding duty free to domestic market   While arrivals duty free is a major   fragrance business
               “We are always looking at ways   factor in many Latin American airports,   Founded in May 1996, Distribuidora
          of increasing our business activities and   especially Brazil, there is currently no   Aromas has extensive experience in
          adding to our perfumes and fragrances   arrivals duty fee in Bolivia.  fragrance distribution and pioneered the
          operation. Traveling though our home   “But we are talking to the government   growth of prestige brands in the country’s
          airports on a regular basis, we thought that   about the possibility of Arrivals Duty Free.   domestic market.                                             VALAYA
          we could do a very good job in the duty   We know that many passengers who use   “Initially, we worked with Motta
          free stores in Santa Cruz and La Paz,”   our airports have that opportunity when   Internacional to ensure the best logistics
          Antelo tells TMI.                 they travel and we would like to offer this   performance. Up until the mid-nineties,
              “We let the government and airport   to them,” noted Antelo.     high end perfumes and fragrances were
          managers know that when the contract of   Although specialists in selling   sold in Bolivia alongside massively
          the incumbent concessionaire was about to   perfumes and cosmetics, the new Duty   distributed personal care products. But the

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          ASUTIL Special Issue June 2023                                     18                                                                                                                           55                                         April 2023   Summit of the Americas
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