Page 9 - WOW Magazine Dec22_V04

Operational Efficiency

13th Month Persistency 12M rolling basis
FY 2022-23 (Till Nov'22)
Channel YTD Performance YTD FY 2022-23 - Product Level
(Till 30 Nov’22) Trad ULIP
Due Adj Adj% Due Amount Adj% Due Amount Adj%
Amit Jhawar 419.51 313.86 74.8% 318.76 81.5% 100.75 53.6%
(BOI)
Manish Sinha 252.27 189.18 75.0% 191.98 81.4% 60.30 54.5%
(UBI 1)
Shridhar Balkrishna 210.95 156.92 74.4% 165.03 77.4% 45.92 63.6%
(UBI 2)
UBI Total 463.22 346.10 74.7% 357.01 79.6% 106.21 58.4%
Binu Krishna 1.02 0.44 43.0% 1.00 43.0% 0.02 44.4%
(RRB)
Total 883.70 660.40 74.7% 676.77 80.4% 206.98 56.1%

As on 31st March the
Grievance ratio was
1.01%. There has
been a continuous
improvement month
on month and as on
30th Nov’22, the ratio
is 0.70%

Compared to YTD
Nov’21, there has
been an overall
reduction of 10% in
the number of
grievances received.

Claims - YTD November’22

12847 claims settled amounting Rs. 347.48 Crs

No of No of No of
Claim Settled Claim Settled Claim Settled
1070 1249 10528

Booking Amount Booking Amount Booking Amount
72.38 Crs 64.54 Crs 210.56 Crs

Individual Group PMJJBY

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