Page 36 - Banking Finance August 2022

ARTICLE

Non Financial Banking Services Web Application Customer URL

1 pick up of negotiable instruments (cheque/draft/ Vendor URL
pay order etc.)
Ms Atyati Technologies https://doorstepbanks.com/
2 pick up new cheque book requisition slip Pvt. Ltd
3 pick up of 15g/15h forms M/s Integra Microsystem https://dsb.imfast.co.in/Pvt.
Ltd doorstep/login
4 pick up of it/ gst challan
5 pick up of standing instructions request
URL to download the Application
6 delivery of account statement
7 delivery of non-personalised cheque book draft, Vendor URL
pay order, Ms Atyati https://play.google.com/store/apps/
8 delivery of term deposit receipt, acknowledge- Technologies details?id=com.atyati.customer_
ment etc. Pvt. Ltd dsb&hl=en_IN
9 delivery of tds/form 16 certificate issuance M/s Integra https://play.google.com/store/apps/
Microsystem details?id=com.integra.
10 delivery of pre-paid instrument/gift card.
Pvt. Ltd doorstepbanking&hl=en_IN
And Submission of Digital Life Certificate facility is also
available in Door Step Banking. Using Jeevan Pramaan App, The customer's bank account number must be linked to
Aadhaar and mobile number. The customers need to raise
DSB Agent will visit the doorstep of the customer and collect
online life certificates. a request over the touch points mentioned above and the
bank will then assess the request and send their personnel
to the registered communication address of the customer.
How can a customer avail this service?
The 'Universal Touch Points' through which DSB services can
Once the agent deposits the instruments with the
be accessed are Mobile App, Web Portal [www.psbdsb.in ]
designated bank branch after pick up from customer , the
and Call Centre.
DSB system will validate the service code of the customer
App: Door Step Banking [DSB] App available in App
and trigger a message "completed", which will be notified
Store and Google Play Store.
to the customer through Mobile App.
Web Portal : www.psbdsb.in
In case of service/delivery request, Branch user will work
Toll free numbers : 1800 121 37 21 / 1800 103 71 88
on the service request & when service request is ready for
an agent pick up then branch user will have to click on the
"complete" button of web based portal, hand over
instrument to DSB agent (based on service code shared) i.e.
when the agents comes to the branch, he/she will share
service code which has to be verified in DBS system of the
bank.

Debit card can be used for cash withdrawal [within the
minimum and maximum transaction limit prescribed by the
bank] from Micro ATM provided by the agent.

Why DSB is important ?
DSB has gained lots of momentum recently because it really
helped the banking needs of customers in the covid
pandemic times as there were restrictions in bank working

36 | 2022 | AUGUST | BANKING FINANCE