Page 28 - Banking Finance March 2022

ARTICLE

'Human' aspect at the time of Digital the benefits come at a cost and the price is worth a better
living for mutual benefits. When all HR process will align with
Push the spirit at work, firm can rediscover itself for reaching the
In this era of Digitalization, most of the communications are new heights.
digital. People are communicating digitally. Most of the HR
process has digitalized and the opportunities of personal Way Forward
engagement has reduced drastically. Digitalization is the
need of the hour which is having many advantages like cost HR has to play a bigger role with more human focused
effectiveness, time saving and the transparency. But HR approach. The change and challenge will always be there,
needs to take care that the engagement with employees but how HR responds to a crisis makes a difference. Care,
at a personal level does not end. HR needs to explore the support and respect are the things that an employee is
ways of engaging at a personal level and to be humane with expecting for the HR. Developing the people, empowering
the employees. It is all about discovering effective ways of them with knowledge, skill and attitude, supporting and
engagement to address the challenges of the workforce. It caring and respecting their individuality are things where
should be the right mix of technology and personal HR needs to find innovative ways. These things along with
engagement so the "Human" aspect will always be taken the spirituality at workplace will result in highly motivated,
care. inspired, happy and healthy workforce. We will see then, the
tremendous result in terms of the growth in business and
Creating a culture of spirituality at work: - the economy.

Spirituality at work is something that HR of any organization
dreams to have. It is about values at individual and Conclusion: -
organization level, workplace ethics and integrity, mutual Employee resilient behavior contributes to the continuous
respect, caring and sharing, empathy, teamwork and social process of organizational resilient behavior. The resilient
and community wellbeing. Spirituality is about getting best behavior can be developed through a social process led by
HR practices under one umbrella. It is not only about the HR department of the organization. This process may
following values of trust, empathy, community, teamwork involve valuing employees by honoring them for their
but also being true to the organizational ethics. The good contribution to the organization, facilitating the employee's
practices at work are already there in the firms, but still
physical, mental, emotional and spiritual wellbeing and the
there is a need to look again keeping in mind the current
employee empowerment through continuous learning &
workplace challenges. There is a need to develop a culture development efforts. The HR department can also
of workplace spirituality that will come automatically from appreciate employees by implementing strategic human
within and it will remain forever in the air of the
resource management practices in the organization. In turn
organization. Such cultural initiatives should come from the
top-level to lead by example., which can then percolate they will work hard for the organization and will contribute
down to the higher and middle level management and then in the organizations' sustainability in a long run.
to the organization at large.
Individual resilient behavior is fundamental in an
organization, especially during crisis management,
Particularly new generation organizations are struggling to
transformation and turbulent conditions to be more resilient.
have spirituality at work. Firms have witnessed many
Individual resilient behavior impacts resilient organizational
workplace frauds and the involvement of the internal
employees. HR has to define spirituality at work in the behavior and to develop resilient behavior in individual,
organization concept, within the broad framework of organizations should adopt a high performance working
workplace spirituality, to set the standards for the system in which the priority being given to the health &
organization. wellbeing of the employees over business, a culture which
promotes healthy relationships, continuous communication,
The employee's interest has to be kept at the fore front in trust & credibility and spirituality at workplace, where
enabling employees to have effective work life balance, employee can perform in their true potential even in the
flexibility at work and an open communication, citing that time of crisis. T

28 | 2022 | MARCH | BANKING FINANCE