Page 18 - Staff FocusSeptember 2020
P. 18

Wellbeing Passport is opening doors



     It has now been one year since we launched our        interested in using it as it will help me to
     Work and Wellbeing Passport to facilitate confident    raise my difficulties and initiate that
     conversations between line managers and team          conversation myself. I like it as it is a way of
     members on any issues which may affect wellbeing and   recording my symptoms, sharing my
     have an impact on working lives, writes Julie Duran.  background and my triggers.
     The world has changed within the last year. The       “A big appeal is that I can decide who to
     coronavirus outbreak is having an impact on everyone’s  share my information with and therefore
     daily lives with a consequent effect on wellbeing. The   who is aware of that information and how to
     latest SCTS guidance is available, including guidance   share it. The questions have encouraged me
     documents on wellbeing. These guidance documents      to think more about my condition and
     contain information on how to support                              writing it down allows me to
     wellbeing on an individual basis; advice on                        form my thoughts and so I like
     ways that managers can support the                                 the structure of it. It gives me
     wellbeing of their teams at this time; specific                     time to decide what I am
     information on relevant areas including                            sharing and not over-share –
     technostress, financial wellbeing,                                  that is, I can come back and
     bereavement, loneliness/isolation and                              edit it whereas you can’t with  Reaching out: The importance of wellbeing has never been greater
     domestic stress; and details of other organisations to   a conversation.
     contact for further advice and support.               “Now I know more about my condition, I am able to talk  because it allows both team members and line managers
     Now more than ever it is important to create an open and  more about it but still prefer not to have talk about it. The  to have certainty for a set period of time. It helped my
     supportive culture, where we feel confident to discuss our  passport is a vehicle for me to express what is going on  team member to decide how to share personal
     wellbeing. The Work and Wellbeing Passport is one way   with me in a much less intrusive way. As I also regularly  circumstances, to determine what that individual feels
     to bridge that gap – to discuss personal or work      change line managers, I have had to initiate that      comfortable with, raise awareness of issues quickly, and
     circumstances with your line manager in confidence.    conversation many times in the past. The passport      have a base line of knowledge for both parties.
     The scheme is already having an effect and one colleague  allows me to share information about my condition   “As the individual controls how to share that information,
     has been kind enough to share their experience of using  without having to start again each time.            they are more confident about sharing as they decide
     the passport.                                         “My line manager was aware of the passport which       who to share with and how to share that information. It
     “I have mental health difficulties from time to time,   helped. I feel that I have been supported by my line   gives me as line manager clear guidance as to how they
     namely depression, and it is sometimes difficult for me to  managers with my difficulties and this has allowed me to  want to share their personal circumstances so I feel more
     attend work. When I have a bout of poor mental health, I  continue in work, without the need to any changes in my  confident. It also allowed us to have a consideration of
     have always had to phone in to talk about it. On the first  work environment.”                                the work environment together. It enables me to better
     occasion I had to call in, I felt that I couldn’t talk about it  Their line manager has also shared their perspective on  support my team member.
     and give it the name depression.                      the passport:                                          “The conversation previously had to come about on a
     “I first became aware of the passport at the launch. I was  “Broadly, I think it is really useful for line managers
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