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NEVER PUSH LOYAL EMPLOYEES TO THE POINT

                                   WHERE THEY NO LONGER CARE!




                                            sycophants were appreciated, while       “ Leaders who don’t listen will
             Authored by@Brigette Hyacinth  realists were punished. They built a   eventually be surrounded by people who
                                            culture of “yes employees.” I knew I   have nothing to say.” -Andy Stanley
                                            had so much to offer, yet I couldn’t. It
                My new boss told me to      was time to plan my exit strategy.   Employees who have been pushed
                never be afraid to give     Your front-line employees know your   to the point where they no longer
                feedback. The next Monday   customers best; they interact with   care, will not go the extra mile. They
                morning in a meeting, I     them daily. They have the answers on   will not take the initiative to solve
        happily shared my viewpoint on a new   how to improve customer service and   problems. They will end up treating
        policy. Thereafter, I noticed my boss’s   your products. They use your internal   customers the same way you treat
        disposition towards me changed. He   tools and systems every day. They   them. Employees are the heart beat of
        stopped talking to me. I was shunned. I   have the solutions on how to improve   the company. And if the heart stops
        even felt the effects of this in my   systems which can save money by    beating...What will happen?
        monthly performance appraisal, where   driving efficiencies. A company that   As a leader, your job is to encourage
        he noted, I was not supportive of the   doesn’t listen to their employees is on a   others around you to be open and
        organization, and I needed to be a   slow rolling disaster.              honest without a negative consequence.
        better team player. The picture was                                      When employees offer their ideas
        quite clear - truthful feedback was not   If you keep treating employees poorly,   and differing opinions - be open-
        appreciated.                        you will never earn their loyalty. And   minded. Companies that remain
                                            once employees decide they have had   strong in this competitive market,
        Heather, a co-worker approached     enough, they will leave in spite of what   understand the need to embrace change
        me and said, “You are new, honest   you may try to retain them. It would be   and continuous improvement. And it
        feedback is just lip service, don’t fall   a little too late. The signs where there   starts with making your employees feel
        for it.” I quickly learned loyalists and   early on but you ignored it.  heard, valued and appreciated.






                                   CAMPUS PLACEMENT DAIRY - 1




                                                                Business head and Executive Director before he
                 Written@Dr. Srinivas Chunduru                  ventured out on an adventure of entrepreneurship and
                                                                writing this post after 23 years of the incident!

                    A leading company went for campus           A lot of colleagues, friends and well wishers have asked
                    placement. A team of 4 , hurried into pre   me the ''secret'' sauce for the campus recruitment. Here
                    placement talk and said “we are short of time   are the ingredients of the sauce!
                    for a PPT” and hence, would want to know
            from you as to what is that you know about our      1)  20 by 200 - Reading 20 page a day for 200 days a
            company?                                               year
                                                                2)  Annual reports as a way of life
            A student from the middle row got up and said “your   3)  Summer project is the key pillar especially for the
            group consists of X companies, Revenue is Y, Major     freshers.
            acquisitions are Z, top management consists of W”   4)  Know your story
            (spoke for 6-7 mins).                               5)  Do as many real live projects
                                                                6)  Research about the company
            The student was selected by the company and he
            worked in that company for about 2 decades and held    The preparation for placements does not start just
            key positions like Group CHRO, Chief Strategy officer,   before interview but from day 1.


        11   November 2020                                                                    www.sightsinplus.com
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