Page 16 - SightsIn Plus, Nov 20
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Interview                      Saurabh Govil





        of actions are guided by fear/ safety                                    Q.    How do you see the future of
        and motivation for action will change                                          jobs in the IT industry?
        once a cure/vaccine is found. As the
        pandemic subsides we forecast a hybrid                                   A.    The IT industry has been
        model coming into existence. Even                                              going through a phase of
        in a hybrid setup, there will be roles                                   transformation. Old models and
        that always need to work from the                                        assumptions are being challenged.
        office and roles that can work from                                      Advances in technology, automation,
        wherever. Our plan will depend on                                        access to global pools via technology
        the model and client requirements.                                       platforms are some of the factors
        We must also consider the employee                                       challenging current models and making
        perspective here.  There is an implicit                                  them obsolete.
        assumption that all employees are fine
        with working from home and would                                         We have already seen that L1 jobs in
        prefer that. This may not be true in a                                   the IT services industry are increasingly
        post-pandemic scenario.                                                  getting automated. Skill redundancies
                                                                                 are very much a reality. Hence what

        Q.     May if you please elaborate on                                    worked earlier won›t work now. Jobs
             What are your hiring plans?
                                                                                 that are currently hot may not exist in
        the numbers of Campus and Lateral                                        a decade.
        hiring?
                                                                                 Jobs in data are likely to be quite in
        A.   the optimal talent required for                                     demand. There are various estimates
             Our focus remains on hiring
                                                                                 of how many devices will be connected
        sustaining and growing the business.                                     to the internet by 2030 with some
        We will see a marked move on hiring                                      reaching up to 500 billion! Data from
        people across the globe in line with                                     these devices will needed to be analysed
        our commitment towards localization                                      and presented in a form to take
        and servicing the customer in the                                        business decisions.
        best possible manner.  Diversity in
        hiring especially at senior levels will be                               Due to the pandemic and increasing
        practiced.  We are proud to say that today                               reliance on online consumption of
        100% of our job listings are gender-  The half-life of skills has been reducing   services, risk of frauds and cyberattacks
        neutralized in line with our strong   for years. One area of focus has been to   has increased. So that will be an area
        philosophy of equality & inclusivity.   scale capabilities in the emerging areas   for jobs. Jobs in design will also be in
                                                                                 demand. There are many more areas.
                                            of business- be it organically through

        Q.    challenges Wipro is facing    learning programs or inorganically   However, the point to note here is that
             What are some of the key
                                            through acquisitions. We have invested
                                                                                 all these require high-end skills and
        currently to aligning the talent with   both in building digital skills, design   competencies.
        business needs?                     skills internally, and also actively
                                            learning from entities who have      Future jobs in IT will be those that are
        A.    right talent at the right time is   become a part of Wipro.        at the intersection of disciplines such as
             Providing business with the
                                                                                 technology and design.
        always an area of opportunity. We have
        modernized our infrastructure through                                    Q.     Any concluding remarks?
        a new ATS and leaner processes for   Skill redundancies
        internal and external hiring to ensure                                   A.    The pandemic has brought in
        the business has visibility to the most   in IT are very much                  many firsts. As IT organizations
        suited talent.                                                           are now settling towards a new way
                                            a reality. What                      of working, it has offered us a lot
        The pandemic suddenly mandated new   worked earlier                      to introspect about. Technology
        ways of working. Managers/ leaders                                       has shown the power of global
        across levels had to suddenly learn to   won’t work now.                 collaboration to surmount seemingly
        manage teams spread across locations.   Jobs that are                    insuperable obstacles.  It is now for
        Wipro has found this is a challenge in                                   each organization to choose a path
        the trenches and has been leveraging   currently hot                     to harness the power of technology.
        online trainings to equip managers with   may not exist                  We strongly believe that with its
        much needed virtual team management                                      capabilities Wipro is poised to succeed.
        capabilities.                       in a decade.                                         Thank you, Saurabh!

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