Page 312 - ILIAS ATHANASIADIS AKA RO1

This allows you to discover what is lacking in the relationship and find ways to

restore trust.

To build or rebuild trust, a leader must open the conversation about the degree to
which each of the six qualities are present and be open to hearing what others

feel, observe and need.

Of course, the leader will need some trust in the others in order to begin this
process.

Similarly, it takes courage in a family or personal relationship to bring up loss of

trust and to request that another person modify their behavior.

This may lead to learning that you need to look at your own behavior too. Trust
is a two-way street, built by the behavior of each person in the relationship.

Restoring Trust That’s Been Lost or Broken

Trust is often lost when we feel hurt by another’s action and believe that this

action (or inaction) was intentional.

But by sharing our feelings with the person who hurt us, we might begin to see
things differently and realize that their intention was not what we imagined.

This may repair the breach quickly as misunderstandings are unraveled and

communication deepens. It may be difficult to initiate such a conversation;

however, given the tendency to withdraw when we feel hurt. Still, a person who
is able to do this will find that they are less frequently hurt.

In the same way, if we feel that we have done something to lose the trust of

another, we can seek the other out and inquire about what has happened.

True, this can feel awkward and risky — especially if one is a leader, parent or
person of authority — and this is not something that comes naturally.

But this willingness to be vulnerable can ultimately lead to greater trust because

the other person feels that their own vulnerability and needs are being respected.