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been balancing consumer expectations for immediate      ABOVE
        shipping that they have become accustomed to in the     Online orders staged for pickup at Adkins
                                                                Arboretum.
        last few years, as this is not always possible with live
        plant material. Growers involved in the network find great   BELOW
        benefit to being fully supported in the sales, customer   Blueflag Iris (Iris versicolor) growing in the
        service, and shipping coordination aspects, providing   greenhouse at Direct Native Plants.
        them the flexibility to focus on their strength in growing
        quality native plant material.

        Herring Run Nursery, a division of the Baltimore area
        non-profit Blue Water Baltimore, offers retail sales of
        plants native to the Chesapeake Bay watershed. This
        includes woody plants and various types of herbaceous
        perennials, both as straight species and cultivars. In
        addition to homeowners, the nursery serves schools,
        non-profit organizations, interfaith organizations, and
        landscapers. Nursery Manager Rob Jenkins explains that
        the nursery had been operating with in-person sales
        only, until the pandemic required a shift to online sales
        for the homeowner customers. It took about 1-1.5 months
        to establish the online store, so by late spring 2020, the
        nursery could continue to serve its customers. At first
        plants were distributed by delivery only, and then through
        drive-up pickups by the customers. Overall sales have
        increased since on-line purchasing was offered, however
        it online sales have tapered off somewhat this year as
        more people are choosing to shop at Herring Run Nursery
        in-person with masking and appointment requirements
        lifted. The nursery fills a niche for consumers by offering
        both online and in-person native plant shopping options
        that offer convenience of time and access for those with
        mobility issues. The nursery’s business model currently


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