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First term 2025                                                 Experience in English

Choose the correct answer from a, b, c or d:

1) You must fill in this form. This means that you must................. it.

a. compare       b. compete                       c. repeat                   d. complete

2) To send a message electronically means to…………………………….it.

a. complain      b. order                         c. email                    d. Run

3) The antonym of the adjective "positive" is……………………………….

a. practical     b. helpful                       c. right                    d. negative

4) When a customer asks someone to send or make something for them means to……………

a. deliver       b. complain                      c. order                    d. offer

5) The noun from "complain" is made by adding the suffix……………………………..

a.-tion          b.-t                             c.- tive                    d.- ment

6) He was angry when he lost the match. This means he was………………………….

a. happy         b. delighted                     c. cross                    d. pleased

Read and complete the text with words from the following list:

If you need to make a complaint, try not to get angry! (1)………………..calm, explain the

problem and (2)……………... what you want the other person to (3)……………..Then they

will usually (4)……………..happy to help you.

Write ONE HUNDRED and TEN (110) words on the following:

                 "A review on something you or your family bought online"
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Mr. Hatem El Sherif                           81                              01100049437
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