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THE CUSTOMS DEPARTMENT’S STRATEGIC PLANS

THE CUSTOMS DEPARTMENT’S ANNUAL REPORT 2019
1. VISION, MISSIONS, STRATEGIES, AND OBJECTIVES
1.1 Vision
An excellent Customs service to achieve sustainable development of Thailand’s economy and
global trade connectivity
1.2 Missions
1) Facilitate trade and promote national logistics system
2) Promote national economy by Customs-related measures and international trade information
3) Promote social safety and security using Customs control system
4) Collect revenue in a fair, transparent and efficient manner
1.3 Strategies
1) Develop work process and ICT system for trade facilitation
2) Develop Customs measures and international trade information to promote border trade and
global trade connectivity
3) Improve the efficiency and integrity of Customs control system
4) Enhance tax collection efficiency and effectiveness based on good governance principle
5) Develop human resources capacity and organizational management
1.4 Objectives
1) To ensure convenient, timely, and up-to-date Customs service in response to changing
global trade
2) To enhance national competitiveness
3) To ensure efficient Customs inspection and control as well as safe and secured society
4) To make sure that all tax collections meet the determined targets and meet taxpayers’
satisfaction
5) To build an organization of quality, with personnel of great expertise, virtue, and satisfaction,
capable of driving the organization towards the determined goals

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