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2. OPERATIONAL PLAN OF THE CUSTOMS DEPARTMENT FOR FY 2019
Strategy 1
Develop work process and ICT system for trade facilitation
to ensure convenient, timely, and up-to-date customs service in response to
Objective
changing global trade
KPI Stakeholders’ satisfaction level is not lower than 85%
Methods
1.1 Stakeholders’ satisfaction level is not lower than 85%
Plans/Projects Responsible Bureau/Office Remarks
1.1.1 Development of ‘B2G’ Government Service System through ICT Bureau Ongoing Project
the National Single Window (NSW)
1.1.2 Studies of Simplified Customs Services
Laem Chabang Port Customs
(1) Study of Simplified e-Commerce Customs Procedure : SeCCP Ongoing Project
Office
(2) Study of Simplified Customs Service via Postal Services Bangkok Customs Office Ongoing Project
Suvarnabhumi Airport Cargo
(3) Study of Simplified Customs Service via Air Ongoing Project
Clearance Customs Office
Methods
1.2 Develop Customs Service Using Innovative ICT
Plans/Projects Responsible Bureau/Office Remarks
Customs Standard Procedures
1.2.1 ASEAN Customs Transit System (ACTS) Pilot Project Ongoing Project
and Valuation Bureau
1.2.2 E-Coasting Trade Customs Procedure Development Project ICT Bureau Ongoing Project
1.2.3 ebXML Gateway Data Link System Improvement Project ICT Bureau New Project
1.2.4 Customs Computer Network System Improvement Project ICT Bureau New Project
Methods
1.3 Enhance Customs stakeholders’ engagement
Plans/Projects Responsible Bureau/Office Remarks
1.3.1 Customs Alliance Central Administration Bureau Ongoing Project
1.3.2 Tax Incentive Tour Tax Incentive Bureau Ongoing Project
Joint Public and Private Sectors
1.3.3 Public-Private Sectors Cooperation Project Working Group on Import and Ongoing Project
Export Facilitation
1.3.4 Clip Production Contest on Customs Roles and Missions Central Administration Bureau Ongoing Project
1.3.5 ASEAN Workshop Seminar on Self-Certification System (1st Customs Tariff Bureau Ongoing Project
and 2nd Projects)
1.3.6 Customs Laws Effectiveness Assessment Project Legal Affairs Bureau New Project
Strategy 2
Develop Customs measures and international trade information to promote border trade and global
trade connectivity
Objective to enhance national competitiveness
- Number of Customs houses that have been completely constructed (100%)
KPI
- Implementation of Customs measures which could promote international trade (100%)
Methods
2.1 Infrastructure Development
Plans/Projects Responsible Bureau/Office Remarks
2.1.1 Construction and Renovation of Customs Houses
(1) Construction of Mae Sot Customs House (2nd Customs House) Mae Sot Customs House Ongoing Project
(2) Construction of New Sadao Customs House Sadao Customs House Ongoing Project
(3) Construction of Aranyaprathet Customs House and Allied Aranyaprathet Customs House Ongoing Project
Structures (Ban Pa Rai)

THE CUSTOMS DEPARTMENT ANNUAL REPORT 2019 149