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Maximum Target (100 points)

Standard Target (75 points) Establish anti-corruption policies and measures and promote transparency in the Customs Department’s operations to achieve a minimum of 80% in Established anti-corruption policies and measures and promoted transparency in the Customs Department’s operations, achieving a minimum of 80% 1) Establish Manual and Techniques on Customs Service Mind 2) Establish methods/measures to improve Customs Service Mind Techniques and 3) Monitored a

Methods in the Integrity and transparency Assessment (ITA) based on empirical data assessment Study Report on the implementation and adaptation of good customs practices in the Customs Department Produced Study report on the implementation and adaptation of good customs practices in the Customs Department : Dimension 3 is on efficiency in implementing local, regional, provincial, and provincial group missions (Area Base), which is not applicable

Dimension 5 Efficiency in implementing the 20-year National Strategy (Potential Base)

Minimum Target (50 points) the Integrity and transparency Assessment (ITA) 3) Monitor and evaluate by following up with customers to assess service mind quality 1) Established Manual and Techniques on Customs Service Mind 2) Established methods/measures to improve Customs Service Mind Techniques Mind (Pre & Post-Test Survey) submission system and establishment of Big Data Database : Points will be further reviewed by the Ministry of Finance, the Office

N/A N/A N/A of Big Data Database N/A

Bench- marks/ Results Benchmarks Results Benchmarks Results Benchmarks Results Benchmarks Results : N/A is still unable to provide evaluation

5.1 Implementation within the Department

KPI No. of Integrity and transparency assessment (ITA) for Governmental Agencies 5.2 Dedication to Work and Service 5.3 Improvement of Work flows and Application of Digital Technology to Operations of the Department 5.4 Establish National Customs Development Plan

Remarks
Mind

THE CUSTOMS DEPARTMENT ANNUAL REPORT 2019 159