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Part II: Chapter 3 ‐ The Competence


                               Option 3: define new competence model
                               The company can develop a completely new competency model
                               by individually defining and describing the necessary competencies
                               in free discussion with the help of a competency library.

                               The company finally decides,


                                  •   Develop a new competency model for the top salesperson,
                                  •   for the sales manager to use the standard model provided
                                     by the system, and
                                  •   for the senior manager to slightly modify the standard model.

                               All this is done with the help of ASSESS - that is why the ASSESS
                               expert is  involved in the  process,  supporting the  competence
                               identification team, moderating the discussion and documenting it.
                               The  team should  be able to concentrate  on the exchange  of
                               arguments, so  that at  the end of  the process  the competence
                               models necessary to achieve the company's goals are determined.
                               In this  process, the team is  often  guided  by the respective
                               characteristics  that  the successful managers and  employees
                               possess:  What  distinguishes  them from  their more average
                               colleagues?  What  makes them successful, what results  do they
                               achieve that the others do not, and for what reasons? Furthermore,
                               the software prompts the team members,

                                  •   Reduce  the  competencies of  the competency library by
                                     those that are not so important for business development,
                                  •   To take out overlapping competencies,











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