Page 3 - Zenger Folkman Leadership Skills 2023 Report

1 BUILDING GREATER

TRUST IN TEAMS

In a high-trust team, you can
relax and concentrate on your job.

But when trust is low, it puts
everyone on edge. You become

unsure about your future and are
more likely to think about quitting

openly or quietly.

of teams with below-average
64% trust have members thinking
about quitting.

Percentage of team members
3 ELEMENTS OF TRUST willing to put forth extra effort 19%
when team trust is LOW.

1. Expertise/ Execution The average engagement
Each team member should be
involved and trusted to 27% percentile score of those in a
LOW trust team.
accomplish their part of the work.

N
A Consistency Improving trust will significantly
M 2. Trust is built when each member increase team members' willingness
K accepts responsibility for to stay, achieve goals, find new
L
O delivering on all of their promises. solutions to problems, and make a
F real difference in the broader

organization.
R Relationships
E 3.
G Effective teams have team
N members who are quick to praise
E and slow to criticize each other.
Z