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THE POWER OF READING PEOPLE
to inspire peak performance and contribute to the organi-
zation’s objectives. You’ll also navigate conflicts more effec-
tively, leading to better resolutions.
• In recruitment, understanding the behaviors that best suit a
role enables you to select candidates who possess the neces-
sary skills, will mesh well with the team’s dynamic, and excel
in customer interactions.
Teams often comprise individuals with the necessary expertise and
knowledge but differing behavioral styles. This model assists in pre-
venting conflicts and managing diversity, strengthening the team by
leveraging the complementary aspects of each style.
Furthermore, you can chart a growth trajectory for each employee
based on the strengths revealed through their behavioral tendencies.
Understanding these behavioral nuances allows you to foster a
workplace environment where diverse styles and strengths are not
just recognized but harnessed to drive collective success and indi-
vidual fulfillment.
Key Point: Focus on the Platinum Rule Rather
Than the Golden Rule
Treat others the way they want to be treated.
The TTI method we are excited to present to you is adept at evaluat-
ing others with precision and efficiency and highlights how others
prefer to be treated. To achieve this, one must first discern how the
person—whether they are a client, employee, or applicant—wishes
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