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Strategic Priorities - Quality








           Objectives                                                    KPI’s






           1. Retain International QA +                                 Internal Audit Compliance 90%


           Safety certification                                         100% CAR actions completed

                                                                         100% file reviews completed
                                                                    



           2. Be the best at what we do

                                                                        RTW Rate SE 95% NE 60%

                                                                         1 Safety Client review by executive per month
                                                                    

                                                                         100% completion of talent map developmental plans by due
                                                                    
                                                                         dates

           3. Be proud of what we do                                    1 case study per month published




                                                                         10 Yellow Jersey Nominations per month
                                                                    


                                                                         Earn external recognition for RRP as a company and 1 client
                                                                    
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