Page 131 - TESIS ADJUNTA DE BUSINESS

Richard Brook
8th street London
Centerville Bicycle corporation
London

25 January 2021
th

Company of Bicycles
Ave. London N°43
P.C. 87222
Dallas, Tx.

Dear Richard:

This is in reference to you complain details January seconds. We are
very sorry that a broken bicycle has been deliver to your address. We
take these things very sincerely and we can sympathize with you for the
inconvenient cost to deal with us.

In the same time, we would like to replace your bicycle with a brand-
new bicycle on the same grant with no shipping cost to you. Our delivery
boy will come and collect the defective product and deliver the brand-
new bicycle.

Also, we would like to give you a one hundred dollars gift card which
can be use in any store for the inconvenient cost to you clear to us.
We hope that you will continue shopping with us.

This thing never will happen again, we are thanking you for the attention
to this letter, if you have any doubt do not hesitate to call us.

Sincerely

Joe Mendez
Manager

J.M./J.R.

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