Page 3 - TESIS ADJUNTA DE BUSINESS
P. 3
OUTLINE: .................................................................................................................................... 56
EXAMPLE INQUIRY BUSINESS LETTER FOR A PRODUCT .................................................................. 57
INQUIRY BUSINESS LETTER FOR A SERVICE .................................................................. 59
INQUIRY BUSINESS LETTER FOR A PRODUCT .................................................................. 61
QUOTATION LETTER .................................................................................................................... 63
Outline: ......................................................................................................................................... 64
INQUIRY LETTER ......................................................................................................................... 65
QUOTATION LETTER SAMPLE .................................................................................................... 67
QUOTATION LETTER FOR EXAMPLE #1 ................................................................................. 69
QUOTATION LETTER FOR SAMPLE #2 ................................................................................... 71
Quotation letter for sample #3 ................................................................................... 73
ORDER LETTER .............................................................................................................................. 75
OUTLINE: .................................................................................................................................... 76
LETTER OF ORDER SAMPLE ...................................................................................................... 77
SECOND LETTER OF ORDER SAMPLE ..................................................................................... 79
THIRD LETTER OF ORDER SAMPLE ........................................................................................ 81
The order forms ......................................................................................................................... 83
PURCHASE ORDER ........................................................................................................... 85
PURCHASE ORDER ........................................................................................................... 86
PURCHASE ORDER ........................................................................................................... 87
Advice of dispatch ................................................................................................................ 88
TEMPORARILY OUT OF STOCK ......................................................................................................... 89
OUTLINE: .................................................................................................................................... 89
CONFIRM AN ORDER .................................................................................................................... 91
ARTICLE HAS BEEN DISCONTINUED ..................................................................................... 93
LIMITING THE CREDIT ............................................................................................................. 95
SHIPPING INFORMATION ........................................................................................................... 97
Complaint letter .................................................................................................................... 99
COMPLAINT ABOUT DEFECTIVE MERCHANDISE ........................................................................... 100
Sample complaint letter .............................................................................................. 101
COMPLAINT ABOUT BAD SERVICE ........................................................................................ 104
MISTAKE ........................................................................................................................................ 107
ADJUSTMEN LETTER .................................................................................................................. 110
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