Page 4 - Control Panel Q3 2019
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MESSAGE FROM NABIH
Message from our leader
Dear Colleagues, We will start offering the new Edwards
EST4, our most up-to-date fire alarm
We just finished the 3rd quarter of 2019. system on some jobs. We have 6 team
During that period most of us were able members who have been trained at the US
to take some well-deserved time off and factory during the last 2 months.
vacations. Financially, we delivered a
good quarter that started with a good We are also seeing the advantage of
July, followed by a very light August and having put in place a year ago a dedicated
concluded with a very strong September project management team and a security
where we had impressive results. technical support team. These two
teams are assisting very positively in
This success is the result of the great projects they are designing or managing
work from all our team members. Whether and they are working closely with our
you work at our head offices, or in any of product management team reviewing
our branches, or spend your day at our our product portfolio to offer the best
customers’ sites, your role is crucial in solutions to our customers. I personally
our success and I thank each and every witnessed very positive customers’
one of you for your dedication, focus and feedback appreciating their services and
the good service you are providing to our I encourage our sales team to use them
customers, making sure their premises are and allow for related cost in their large/
safe, and secure and they are protected. complex systems quotations. We need to
use their knowledge as value-added to our
Our orders and our portfolio of recurring offerings.
service contracts are heading up slowly
but surely on the right growth direction. As I review daily the MFA Surveys received
We continue to have success in verticals from our customers, I have noticed an
such as financial, commercial, oil & gas, increased number with excellent feedback
transportation, Cannabis grow ops, about the professionalism of our field
healthcare and governmental. technicians who continue to be a major
pillar of our organization success. This is
A lot of effort continues to be put on reassuring for our organization future.
controlling wisely our business cost to
remain competitive and on executing our September was also the start of the
projects and service contracts within the rollout of the new JDE ERP system at
cost allocated for each of them. our Hamilton and Montreal ‘Desjardins’
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