Page 95 - SLC PR REPORT - MARCH 2026
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3/23/26, 8:16 AM                        Dubai Ruler issues new decree establishing Grievances Committee
        Membership must include representatives from:
             The General Secretariat of The Executive Council

             The Supreme Legislative Committee
             The Dubai Government HR Department

        The decree outlines the mandates, duties and responsibilities of the committee and its members.


        Clear procedures and deadlines for filing grievances


        Employees may file grievances within 14 working days of receiving written notification of a decision. Alternatively, they
        may file after the committee’s decision deadline has passed. However, late submissions may be accepted only with a valid
        justification.

        Grounds for submitting a grievance include:
             Lack of jurisdiction

             Violation or misapplication of the law
             Failure to follow essential procedures
             Abuse of authority
             Decisions contrary to public interest

             Excessive disciplinary action
             Actions taken without valid justification

        The decree also specifies reasons for rejecting grievances, such as lack of jurisdiction, missed deadlines, duplication of
        previously decided matters, or absence of a legitimate interest.



        Final and binding decisions, with court appeal still permitted

        All decisions issued by the Grievance Adjudication Committee are final and binding on government entities. While
        administrative challenges are not permitted, employees retain the right to appeal decisions through the courts.


           The decree specifies reasons for rejecting grievances, such as lack of jurisdiction, missed deadlines, duplication of previously decided
                                              matters, or absence of a legitimate interest




        Strict confidentiality and document handling requirements

        Committee members, staff and experts are required to maintain strict confidentiality regarding all information, documents
        and decisions, even after leaving their roles.

        Any individual holding documents or evidence related to a grievance that cannot be disclosed must return them to the
        Central Grievances Committee for proper archiving. All materials must be preserved in accordance with regulations to
        prevent unauthorised access.

        The Committee Chairman will issue internal decisions governing the handling and disposal of grievance‑related
        documents.


        Previous resolution repealed

        The decree annuls Executive Council Resolution No. (41) of 2015. This resolution previously governed the Central
        Grievances Committee for Dubai Government employees.

        Existing regulations under the 2015 resolution will remain in effect until replaced. This is provided they do not conflict
        with the new decree.


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