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Comserve will effect all due processes to enable a close We have developed a very strong relationship with local The Supply Chain Partner is able to respond to the exacting
working relationship with all suppliers of the current service supply chain partners, who are able to help us to achieve high standards of our selection and vetting procedures.
to meet the needs of AIB in the most efficient and effective time and cost efficiencies. Comprising of local businesses,
way possible. Comserve will focus upon monitoring supplier our supply chain is keen to ensure other companies in the The Supply Chain Partner accepts our involvement in the
performance and opportunities will be sought to encourage area flourish and there is a strong unity and support system management and supervision of the service delivery,
synergy, improve quality and create cost benefit. amongst the organisations, which only helps to provide including tasks scheduling and post inspections.
better services to our clients.
Comserve will meet regularly with specialist service suppliers The Supply Chain Partners is able to provide verified
throughout the life of the contract to ensure continued As a business, we are proud to self- deliver wherever references.
support of the “service partnership”, providing service focus possible and have developed our in-house capacity in
and resolving any performance issues. The focus of these order to limit our reliance on third parties, keeping this to The Supply Chain Partners accept our probation and
meetings will be on problem resolution and continuous a minimum. Where specialist works are required, these are induction processes.
improvement. undertaken by fully trained and certified operatives who
have been vetted by the Comserve prequalification process The Supply Chain Partners is able to support and respond to
Successful relationships with sub-contractors and suppliers and who are subject to the same level of quality assurance our Key Performance management processes.
are a consistent characteristic of the Comserve track record. checks as our own employed team.
We will seek to review the service requirements for all of the The Supply Chain Partner is able to respond to our regular
facilities services provided. These requirements will form the Managing the security and surety of supply service review meetings and improvement plans, and to
basis of detailed specifications for use on any future sub- arrangements When utilising specialist, contracted services, provide key point personnel, specifically identified for our
contracts. we only employ proven, dedicated Supply Chain Partners to service provision.
provide services where:
The Supply Chain Partner can provide all necessary
The service can be clearly defined and identified. documentation to demonstrate legislative compliance and
ethical business practice.

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