Page 48 - Packaging News Magazine Mar-Apr 2021
P. 48

ROBOTICS & AUTOMATION | | March-April 2021
 Expertise and data:
the new service currency
 The global pandemic is driving the development of technology for remote maintenance and packaging machinery manufacturers like Gerhard Schubert, supported locally by Selpak technicians, are leveraging this to develop their service expertise. Uwe Galm tells us how.
the machine manufacturer not only carried out virtual commissioning of its systems, it also supported a cus- tomer in Asia so skillfully via the Internet that it was able to assemble and commission its new system on its own – without a single Schubert tech- nician actually being present.
With the GS Gate from Schubert’s sub- sidiary, Schubert System Elektronik, an industrial gateway is already built into every Schubert machine by the time it leaves the factory.
The server not only collects machine information, enabling, for example, a view of OEE data on its GRIPS world platform, but it also offers a multi- secured interface to the Internet.
Customers can optionally make the data accessible to Schubert via the gateway, which opens the path for pre- cise analysis of machine performance, predictive maintenance, and there- fore, higher machine availability over the long term.
Display and connection via an app is also conceivable over time if cus- tomers prefer to use their own com- pany platforms.
3D printing is inextricably linked to digital services. Today, there is not a single Schubert machine that leaves production without certain machine parts – mainly robot tools – coming from the 3D printer.
With the new Partbox part-stream- ing platform, Schubert will be provid- ing its customers with certified digital print jobs via the Internet in the future.
In a set with a 3D printer and Partbox access, an intelligently managed digital warehouse is
FOR years, the packaging sector has been supplementing its services for the food industry with digital offerings, such as remote maintenance.
Thanks to the upheaval trig- gered by the pandemic, what was previously considered “nice to have” has become an absolute neces- sity overnight for the business model to survive.
While meetings and conferences worldwide can be held quite easily via video call and split screen, setting up, commissioning and main- taining machines is certainly much more challenging.
In particular, the severe restric- tions on travel have prompted inter- nationally operating companies to forge ahead, and have triggered a mas- sive technology drive in this area.
It is conceivable that the trend which was initiated will not be reversed and that the digitalisation process in remote maintenance will accelerate significantly in 2021.
Schubert is taking advantage of the altered conditions to further expand
the existing digital options devel- oped in-house within its modular machine concept and can exploit a major advantage in this context.
This is because its philosophy of integrated, interface-free machine solutions, which has been cultivated for decades, has allowed the compa- ny’s expertise to grow steadily, and has led to an extraordinary depth of production – also on the digital level.
The combination of expertise and digital data is the currency from which Schubert will generate new, proactive services in remote maintenance.
After all, machine availability is a top priority in the food industry – manufacturers produce 24/7 and any standstill in the packaging process can result in the spoiling of food. This unacceptable waste of valuable resources alone must be stopped.
The key is to ensure that customers can identify with the digital offer- ings. Service needs to be in line with current market needs. Only then do new services have a real chance of gaining acceptance and traction.
During the lockdown, for example,
ABOVE: 3D printing, which is mainly used for robot tools, is inseparably connected with digital services.
BELOW: Schubert enables its customers to view OEE machine data on the platform.

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