Page 10 - Gritty Conversations.
P. 10
What to say
Once you have planned your approach, turn this
into a structure to help you get the words out. All
the preparation will be for nothing if you find
yourself avoiding it again or saying it in such an
unstructured way that the message gets lost. This
simple structure will help you say what it is you
want to say.
• I noticed, or I think… (say it and include your
evidence, the facts.)
• I feel… (be honest about the emotion)
• The reason I say that is …. (the impact)
• It's important because …. (the intended
outcome)
• What do you think?
