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the efforts taken to control the spread of COVID-19. personal safety and hygiene, sanitization of
Further, role holders have also been identified at workplaces as well as disinfection of tank-lorries
Regional, State and Location level to implement and LPG cylinders is carried out diligently. Every
the guidelines/advisories issued by the Govt. from LPG cylinder at the plant is sanitized with sodium
time to time. HR coordinators were nominated for hypochlorite solution, using sprinklers at four
each major offices to ensure implementation of the different stages-at the entry gate, after unloading,
preventive measures and monitoring the day-to-day after refilling and finally at the exit gate. Extensive
activities. deployment of digital technology is also helping
in infection prevention. All the retail outlets and
Safety mandates Bharatgas distributorships are equipped with digital
were also strictly payment systems,and customers are urged to use
enforced. Avoiding contactless transaction.
infection all along the
production, supply Work from Home Practices
and distribution
chain is the top
priority for everyone. A detailed SOP (Standard
Operating Procedure) has been implemented to
ensure safety of plant personnel, location staff,
transporter crew as well as customers. Those who
are more exposed to risk like Security Guards, LPG
delivery boys, Retail Outlet Driveway Salesmen/
women, additional protection has been mandated.
All our operational and backend premises are
repeatedly disinfected with sodium hypochlorite
or phenolic solutions, including installing of
sanitization tunnels at some depots. All BPCL Office work has undergone a sea change.
employees wholeheartedly participated in the Administrative offices and non-critical locations
important life saving initiative of the Government are working with skeletal level of staff, resorting
of India in the war against the deadly virus, by to staggering of working days and hours. Work-
downloading the Mobile App, ‘Aarogya Setu’ and from-Home (WFH) is the new norm adopted for
ensuring that their family and friends did likewise. many others, thus obviating all non-essential
At retail outlets, all staff wear masks at all times travel. Paperwork is avoided or minimized in
and practise social distancing and frequent hand favour of digital documents and connecting
sanitization. At LPG Plants, apart from ensuring remotely makes it possible to avoid social contact
altogether for various organizational requirements.
Virtual conferencing, which was already an
existing practice in the company, is being utilized
extensively for group meetings and file sharing.
More than 6,000 employees use this platform for
collaborative work. A task force has been set up
to supervise all matters related with COVID-19,
ensuring the welfare and safety of our employees
and all stakeholders.

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