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Banking at Doorstep and Fuel Stations and its supply points to reach isolated locations
at elevations of thousands of feet in Arunachal
Pradesh under all weather conditions, to serve the
Army, the paramilitary forces and the Border Roads
Organisation.

Awareness campaigns

BPCL undertook awareness campaign on how to
protect oneself from COVID 19 and covered 2 lakh
people across the country.

An engagement exercise was undertaken not only
with the employees but also with more than 16,000
Retail dealers, over 6,000 LPG distributors and
transport fleet owners on how to rise to the occasion
Bharat Petroleum offers banking facility at of not only fighting the pandemic by taking all the
more than 6,600 fuel stations across the nation. necessary precautions but also serve the nation at
These have come in handy, especially during the this time of crisis, ensuring enough supplies of fuel
lockdown. Also, the freeze on travel has left many across the country.
people with a severe shortage of cash, as they are
unable to access ATMs or visit banks. BPCL retail Maintaining social distancing at the location so
outlets have come to their rescue by disbursing as to contain any chance of spread of COVID-19
cash through the Aadhaar-enabled payment pandemic at our locations/ROs
service of FINO Payments Bank by literally going
door to door and providing this banking service. The following steps to ensure the social distancing
As a responsible corporate citizen, we decided during operations at the bulk supply locations/ROs:
to step up our efforts, as the common people in • Reduced PCVO reporting in Locations;
the rural areas were finding it difficult to visit • Reduced Contract Staffs for the maintenance
banks due to the lockdown and withdraw money works at ROs/locations;
from ATMs to transfer to their families located at • Supply locations were instructed to operate
other places. Pensioners have also been finding it either in one shift or on alternate days. If it is daily
difficult to withdraw their pension amount. This is operations – 50 % of staffs are on duty.
where BPCL has come to their rescue by providing • All ROs were instructed to operate with lesser
them FINO bank digital Payment facility at their number of staffs and on the time period set by
doorstep. State Administration.
• Initially rotation system was followed for officers
Serving the Army at Remote Locations
and later only officials at critical position were
Fuelling the nation’s border defenders in forward attending the office. Rest were operating from
areas is another proud service of Bharat Petroleum. Home and were geting connected through VC/
This time honored tradition founded on trust conference call for works/meetings.
continues with the same alacrity even under the
lockdown, despite numerous challenges. Braving Displays / Banners/ Posters/ Leaflets/Videos
all odds, our tank-lorry drivers undertook a 6-day- • COVID awareness banners with inputs from
long arduous round trip from Numaligarh Refinery Kochi Refinery Occupational Health Centre have

14 Building Self Reliant, Resurgent, Resilient India - PSEs Contribution Amidst COVID-19