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Medical support to address health crisis Masks in the market. This technology development
Corporate Medical Section issued advisories from is helping India in achieving self-reliance in PPE
time to time informing employees about COVID-19, production.
medical tips to be followed for its avoidance and
management. All the ongoing R&D projects are being monitored
through regular video conference with the Principal
Quarantine facility has been developed at GAIL Investigator(s).
Training Institute Hostel at Noida and at GAIL’s
two major work centres viz. at Pata (Uttar Pradesh) Preventive Measures (for the Organisation
and Vijaipur (Madhya Pradesh). and Employees)
The health and safety of its employees and workers
A dedicated team of GAIL’s senior doctors was remains a top priority for the company and it has
formed to address medical needs of regular and provided masks and hand sanitizers to all who
superannuated employees through tele/video are out on the field and offices, including contract
consultation during the lockdown period. During employees. Even for those working from home,
this period, number of cases relating to mental stress, telemedicine facilities have been established to
and psychological problems were treated. In one mitigate any health issues. All employees have
serious case from remote location emergency tele- registered for “Aarogya Setu” application and are
consultation was arranged from a super specialty using it.
hospital at New Delhi and patient benefitted and
treated efficiently. A High Level Committee constituted in GAIL
to coordinate and monitor all efforts vis-à-vis
During the lockdown period, medical professionals COVID-19 pandemic within the organization. At
and para-medical staff viz. CMOs, GAIL doctors, operational level, a dedicated Task Force has also
GDMOs/SDMOs, regular paramedical staff been created as an interface between the work
attended webinars on COVID-19 related topics centres and the Corporate Management.
especially conducted by Public Health Foundation
of India (PHFI), New Delhi. Messages from top management like Chairman &
Managing Director and Directors were shared with
Prior to resumption of office on 20.04.2020, sanitization employees at regular intervals to boost morale and
work of whole buildings were carried out, hand appreciate the efforts of those reporting to work for
sanitizer dispensers placed at appropriate areas in the essential jobs.
buildings. In addition, regular sanitization related
work is being done at all office buildings in GAIL. Through initiative SPARSH (bridging the physical
Sanitization of parking area, official vehicles is also distance to let active & superannuated employees
done on regular basis. feel GAIL’s SPARSH with our kind words and
care), led by Director (HR), a team of 55 Executives
Innovation, R&D and Technological from HR Directorate (HR/Training/CSR/
breakthrough
Law/L&PA) tele-called 4,614 active employees
GAIL funded Start-Up M/s. PerSapien Innovations spread across 200 + locations Pan India and USA/
has designed and developed N99 masks. These Singapore and 600 + superannuated employees
masks are affordable and are made with better during COVID Lockdown. As part of SPARSH, the
breathable technology and also reusable upto 20 HR team connected with employees to check on
washes. The Start-Up has already introduced these their well-being as well as that of their immediate

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