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Post-Acute Care Collaboration; Important to Improving Outcomes

The U.S. healthcare Collaboration among stake deliver care to patients in the community. The meeting should discuss your length
system has struggled holders and an integrated Creating formal relationships and of stay objectives for patients dis-
with rising costs and approach is integral. building a network of PAC providers charged to the SNF, quality measures,
unequal quality. An integrated care contin- (skilled nursing facilities, home health reporting on patients’ progress, and in
In 2010 the Patient uum is a key strategy for agencies) that agree to meet quality stan- turn, attain a solid understanding of the
Protection and Afford - achieving better quality, bet- dards, share data, interface electronically, PAC’s business model.
able Care Act (PPACA) ter service, and lower costs and work with hospitals and other Encourage quarterly meetings with
became law, bringing per unit; which is promoted providers to reduce avoidable hospital- PAC providers to give feedback.
major changes clinical- as the Triple Aim – a frame izations is highly recommended. These Develop a score card for practice part-
ly and financially to work developed by the providers will become known as “pre- ners; assign specific weights to quality
drive better health out- Institute of Healthcare ferred practice partners”. measures, to encourage healthy competi-
comes, lower costs, and Improvement. Clinical Care coordinators should col- tion within the network.
improve the distribu- The increase in the num- laborate with social workers and case Care Coordination is an effective strat-
tion and accessibility of BY JUDITH SCOTT, RN, ber of baby boomers and managers in decision making; in refer- egy in post- acute care follow up to facil-
healthcare. MSN, BBA aging population are factors; ring to these PAC facilities or home itate collaboration among all stakehold-
Changes were made that require change to a healthcare agencies. ers and ensure that the treatment plans
to fee for service reimbursement. The more integrated care approach in care While it’s essential to offer patients a and care pathways are maintained.
industry has seen a shift away from fee delivery. choice about their care after discharge, Clinical care coordinators ensure that
for service compensation to paying for In the drive toward value-based care recommending a specific PAC facility there is accountability to quality, to
performance. Fee for service; reimburse- reimbursement models, acute and post- may be justified because of medical patient experience and patient outcomes.
ment is not linked to outcomes. acute care providers are increasingly necessity and evidence-based care.
Providers are paid on volume. The accountable for the quality of care deliv- A thorough evaluation of these Healthcare Navigation Systems provides
provider is paid whether or not patients’ ered to their patients at all points along providers need to be done to ensure that consultation on value-based care delivery,
health improves. the care continuum. They are interde- there is adequate capacity, staffing and care coordination support/services.
On the other hand, the value-based pendently and collectively responsible resources, high quality of care, adequate
care reimbursement model pays on for delivering safe, reliable, consistent geographic coverage. For more information, call
improving quality. The focus is on and quality care in their communities. A site visit is recommended to meet the (561) 444-9011 or e-mail
appropriate levels of care to produce A deeper level of hospital-PAC facility senior administrative team and medical jscott@healthnavisystems.com.
effective and satisfactory outcomes. en gagement has become necessary to staff from your hospital and the facilities.

Cover Story: Combatting Stress and Encouraging Creativity

Memorial Hospital Pembroke has Employees’ Backs

Continued from page 1 ual advancement. This latest innovation
speaks to that,” he said.
created a new room that provides “quiet’
space where employees can rest, de- Pine Rock Room
stress and gather their thoughts after
intense experiences, a long shift or just a So, now that you’ve decompressed
normal day at work - whether that’s in an after an anxiety producing boardroom
office or in the ER. meeting, how do you scramble to meet
As nationwide headlines scream of the imperative to be the first, the best, or
harrowing events involving violence, the newest? Some of the most innovative
severe injuries and fatalities it often companies feature opportunities to give
seems family or workplace stress is a employees time and space to creatively
contributing factor which takes its toll. problem solve and innovate.
CEO Mark Doyle acknowledges that At Memorial Hospital Pembroke, soon
the pressure to heal and cure in health- it might be a team meeting in an out of
care can cause physical, mental, and the way huddle room, furnished with
emotional aches and pains. “During The Pine Down Room at Memorial Hospital Pembroke comfy bean bag or saddle chairs along
some days (like recent hurricane events) includes two full body executive massage chairs. with accoutrements of technology like
people are on the job long hours and white boards and internet access to spark
they need a break to go somewhere away over a tough day. Employees can choose no doubt it will positively impact our creativity and visionary breakthroughs
from the routine and take care of them- to share this time with a friend or in cur- recruitment and retention efforts, for service delivery. Pressure to be the
selves. It doesn’t matter whether you are tained privacy with some headphones. because employees appreciate that we first and the best often can be overcome
responsible for a clinical aspect or an They can fit it into their normal break recognized an employee need and in meeting spaces which encourage cre-
environmental aspect of patient care, we times or before or after shift begins. responded accordingly.” ative outside-the-box, relaxed thinking.
all need some down time for ourselves.” The idea originated as a suggestion to This promises to add more awards to Original ideas are often birthed in off-
No doubt there are lots of how-to tips target millennials, but it was wholeheart- the system’s coveted trophy case. task thinking. This Pembroke Pines hos-
to de-stress but Memorial Pembroke edly embraced by clinical and non-clini- Memorial has earned many prestigious pital claims a spot ahead of the curve
effuses encouragement from the top cal managers as a recruitment and reten- healthcare accolades. They include: with the appetite to create the model
down to make employees feel comfort- tion benefit, Doyle contends. As head- Modern Healthcare’s Best Places to Work environment that provokes originality
able in taking that time out to re-ener- lines constantly remind us, unaddressed in Healthcare, Florida Trend’s Best and novel solutions and leaves the com-
gize for what comes next. behavioral health issues can lead to high- Companies to Work for in Florida, 100 petition in the dust ... Watch in the near
ly stressful outcomes. Experts suggest Top Hospitals, Consumer Choice Award, future for inspirational spaces at
Pine Down Room that the stigma attached to taking care of Best-Run Hospital, Best Nursing Staff, Pembroke that promote energy and idea
If you don’t have a personal masseuse our own mental health now needs to be Best Pediatric Hospital and Best sharing.
at home, here’s the next best thing. Two tossed. Instead, recognition of the bene- Maternity Hospital. Architectural trends, like open offices,
full body executive massage chairs were fits of relaxation and calm as a way to According to Doyle, the awards rise may foster collaboration but may simul-
purchased by the Memorial Foundation decompress is a lifesaving antidote to from an atmosphere of trust which pro- taneously conflict with peaceful solitude
to provide a unique calming experience burn out. Here, managers overwhelm- motes innovation, engagement and cre- and concentration in the workplace.
in a zero-gravity position. Chair technol- ingly supported workplace stress relief as ativity. Memorial Hospital Pembroke’s focus on
ogy provides different techniques includ- an across-the-board benefit, vital to a “We strive to give employees opportu- employee well-being puts it in league
ing kneading, knocking, and shiatsu, to productive healthy workforce, that nities for meaningful careers, with pay with forward-thinking companies which
name a few, on the upper or lower body employees would appreciate. and benefits that help them live reward- are creating quiet zones, meditative envi-
or on a fixed point and accommodates a According to Doyle, “We believe this is ing, balanced lives. One of Memorial’s ronments, and even creative spaces to
full range of body sizes. The chairs are just one employee-centric initiative that most important employee benefits is its lower the cacophonous noise, boost cre-
located in a room painted with calming is a testimonial to how we live our mis- nationally recognized workplace culture. ativity, and restore emotional balance.
colors, back-lit with low lighting and a sion to heal the body, mind and spirit of It has been built and carefully main-
native beach décor to give employees ALL those we touch… patient, family tained over time and relies on teamwork, For more information, email
that space and time to get through or AND employees. Additionally, we have collaboration, transparency and individ- mdoyle@mhs.net.

10 November 2017 southfloridahospitalnews.com South Florida Hospital News