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FIU Health Informatics & Analytics Faculty Broward Health

Use Analytics to Improve Care Quality, Awarded Susan G.

Provider Efficiency, and Patient Satisfaction Komen® Grant to

Fund Every Woman
We live in an exciting era where health- populate provider care notes. For patients treated for pain,
care is undergoing a continuous digital less time spent on documentation would enable providers Matters Program
transformation. As a faculty member at to take a more integrative pain care approach educating
FIU’s Department of Information Systems patients about the risks associated with long-term Opioid Broward Health has been awarded a
and Business Analytics, and a Research therapy and providing personalized treatment alterna- grant of $29,995 by Susan G.
Associate at the VA HSR&D/RR&D Center tives. Komen® to support the healthcare
of Innovation on Disability and Through collaboration with the Office of Veterans system’s “Every Woman Matters”
Rehabilitation Research, my research Affairs, I have been involved in several HSR&D and NIH (EWM) program, which is aimed at
involves the use of innovative analytics studies that aim at leveraging healthcare data to improve decreasing the risk of premature
methods to augment provider effectiveness Veterans’ care quality and experience. One such study death due to breast cancer in various
and improve patient experience. looked at the assessment of pain care quality for Veterans female patient populations in
Using breast cancer clinical pathways, I with musculoskeletal pain through the development of Broward County, including low-
am currently working with a team of inves- Natural Language Processing and Machine Learning tools income women, uninsured/underin-
tigators to develop a blockchain-based BY LINA BOUAYAD to extract pain management data from structured fields sured women, foreign-born women
solution that would enable patients to (coded) and unstructured fields (clinician text notes) in facing language barriers and women
share their validated comprehensive treat- the EHR. Among other aims, the study assessed the effec- who partner with women (WPW).
ment records with peers. The solution is intended to increase tiveness of alternative pain management techniques such as med- EWM ensures access to quality care
patient satisfaction and adherence with preventive and treatment itation and acupuncture at reducing pain among this Veteran pop- through screening mammograms and
regimens. Using data from a primary care clinic, I have also devel- ulation. In a different study, data from the EHR was used to devel- diagnostic services, including ultra-
oped an on-demand scheduling system in non-urgent settings op risk models to better identify risk for pressure ulcers (PrUs) sounds, ultrasound biopsies, stereo-
using systems’ log data. Once deployed, this system is projected among Veterans with spinal cord impairment (SCI), and target tactic biopsies, MRIs, MRI-guided
to significantly reduce patient wait times. More importantly, the prevention strategies; thereby reducing the burden of this condi- biopsies, contrast-enhanced mammo-
on-demand care system can potentially help family care practices tion on Veterans. grams and other services. The pro-
remain competitive in a market offering real-time care at large While researchers are currently applying analytics tools to gram also increases the percentage of
retail stores such as Walmart and CVS. improve the different facets of healthcare, providers and adminis- women who enter, stay in and
My research initiatives also aim at increasing provider produc- trators are better equipped to identify such issues. Through progress through the continuum of
tivity and reducing healthcare costs. These include the develop- Informatics and Analytics programs such as the one offered by care by providing testing that this tar-
ment of a real-time clinical recommender system that provides FIU Business, clinicians and administrators can acquire skills that get population could otherwise not
recommendations for medications along with associated cost will help them leverage health data to optimize care quality, value, afford. Many women are financially
information. This system will allow healthcare providers, current- and accountability. unable to obtain a mammogram,
ly ill-informed about diagnostic and treatment prices, to signifi- delaying care until they are terminally
cantly reduce healthcare costs by prescribing similar-outcome, Lina Bouayad is Assistant Professor at FIU's Department of ill or when cancer is at advanced
lower cost treatments. Another solution currently under develop- Information Systems and Business Analytics. For more information on stage, which is costlier to treat with
ment uses speech analytics to extract relevant pain care assess- FIU's MS in Health Informatics & Analytics program, visit lower survival rates.
ment and treatment data from patient-provider conversations to mshia.fiu.edu or call (305) 348-0594.

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