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The Impact of COVID-19 on Patient Care in the United States – Part 2

Supporting Patients and Staff During the Crisis and Beyond

How Healthcare health policies. ber one concern. Making sure there’s
To capitalize on the benefits of
Organizations Can Support telehealth, healthcare leaders access to PPE and stocking up in case of a
second wave is crucial. They should also
Their Providers should combine telehealth visits be prepared for sustained drug shortages.
and Patients with in-person visits. Telehealth Putting in place proper protocols for treat-
can be used to treat and identify ing and supporting immunocompromised
1. Provide Staff Support some mental illnesses and non- patients during a potential second wave
The effects of COVID-19 go far beyond urgent conditions, and support can also help keep at-risk patients safer.
healthcare. It has impacted every aspect groups can meet over video Healthcare leaders should put together
of our daily lives, such as school and day- rather than in-person. mental health treatment and support plans
care facilities that provide support for Drive-through testing, as has for patients who experience increasing or
working parents. Even as states begin to been carried out for COVID-19, worsening mental illness symptoms in the
reopen, some of these facilities may BY DEB SHEEHAN AND could possibly be expanded to case of further closures. Finally, seeking
remain closed or go out of business, CHRIS COOPER, RN, MHA, MIM other conditions to ensure mini- further funding and financial support dur-
especially as a second wave looms. mal physical contact. In-person ing this time can help hospitals and other
Healthcare leaders should consider not visits can be saved for those healthcare facilities weather a potential
only how to support their staff now, but instances in which there is no other second wave of the pandemic.
also how to support them in the event of 2. Combine Virtual and Physical Visits option. By combining telehealth, physical
a second wave. Leaders can provide daily Telehealth services have become a vital visits and drive-through testing, healthcare Deb Sheehan and Chris Cooper are
meals, tap the local community to assist part of the healthcare system under leaders can help restore patient confi- Managing Directors at The BDO Center for
with childcare or provide on-campus COVID-19. For non-urgent symptoms, dence, making them feel safer and poten- Healthcare Excellence & Innovation.
respite areas. patients can schedule telehealth visits to tially more willing to come to the hospital
Leaders can also use data from the first determine if an in-person visit is necessary or clinic when the need arises. Contact:
wave of the pandemic to create a plan for or receive care instructions if they are able Alfredo Cepero, Managing Partner
managing a second wave. Leaders should to remain at home. Even though states are 3. Prepare for a Second Wave 305-420-8006/ acepero@bdo.com
also be transparent and openly commu- reopening, telehealth is likely to continue Having a concrete plan in place for a sec-
nicative with staff so they are as informed to be a major factor in the healthcare sys- ond wave can help inspire confidence in Angelo Pirozzi, Partner
as possible about what is happening and tem, as evidenced by bipartisan political both healthcare workers and patients. 646-520-2870 / apirozzi@bdo.com
what may happen in the future. support for permanent changes to tele- Safety should be healthcare leaders’ num-

MEDICAL

CELLLENCE

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E:
FUTURE OF MEDICINE PRO TEC TING THE FUTURE OF OUR C OMMUNITY

ONLINE EVENT THHROUGH CE21 • TOPICS & SPEAKERS (Subj

CS & SPEAKERS (Subject to Change)

TH CCAARE DURING COVID-19
CRITICCA L ROLE OF HEALLT WHEN COVID-19 AND OPIOID ADDICCTTIOON COLLIDE
AL
Y OCTOBER 22, 2020 6:00--7:30PM
AY
Y OCTOBER 1, 2020 6:000-7:30PM
AY
THURSDAY THURSDAY
Susan Bailey, MD – President,American Medical Association Robert Stutman, Former DEA Special Agent
Michael Patete, MD – President, Florida Medica l Association
Y OF MEDICCAL CARE DE
NEW REALITTY AL ELIVERRYY
Y

Y OC CTOBER 29, 2020 6:00-
AY
THURSDAY -7:30PM
A
T OF COVID-19 ON MEDIC
AL EDUCAT
CT
THE IMPPACT C CA L ATION
THURSDAY 00-7:30PM Terry Adirim, MD, Senior Associiate Dean for Clinical Affairs – Florida a Atlantic University
Y OCTOBER 8, 2020 6:0
AY
Allan Tunkel, MD, Senior Associate Dean for Medical Educati ion, Professor of Medical Andrew Berkman, MMD, Internal Medicine – JFKK Medica l Center
Science, Professor of Medicine – Brown Alpert M edical School Bo Boulenger, Executive Vicce President and COO – Baptist Heal th South Florida
Sharmin Akhter, MD, Resident Physician at the Cha arles E. Schmidt Rick Cameron (Moderator), Pr resident and Managing Director – Ba arycenter Advisors

College of Medicine at Florida Atlantic Uni iversity Robert Mino, Vice President, Life Sciences – Business Develo opment Board
Jacob Musinsky, Medical Student at the Charles s E. Schmidt Richard Rendina, Chair rman and CEO – Rendina Healthcare e Real Estate
College of Medicine at Florida Atlantic Uni iversity Envision Physician Services (Invited)
HEALLT Y: DECISION 2020
TH POLICCYY:
THURSDAY PBCMS.o 3940
Y OCTOBER 15, 2020 6:00-7:30PM
AY
org • 561-433-3
Marc Caputo, Reporter, POLITICO
Chris Clark, Senior VP of Public Affairs – Florida Med dical Association
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(PPeer Series / 7.5 for attending all 5).
JOINTT PROVIDERSHIP CEU ACT TIVITYY:: 1.5 Crreedi its for e ach sesss sion (7.5 for entirre e prro ogrraa am) prro ogrraam entitled
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“FFu uturre e off Medicine Summit XIII – Pro he FFu e off Our CCo ommunity” frroom Alzhe eimer’s s CCo ommunity CCa arree.
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South Florida Hospital News southfloridahospitalnews.com October 2020 11