Page 405 - Handbook of Modern Telecommunications

3-196 CRC Handbook of Modern Telecommunications, Second Edition

TABl E 3.7.1 Categorization of Suppliers
Suppliers Products and Services
OSS/BSS Frameworks
Telcordia Network engineering suite; Granite technical inventory
Amdocs Revenue manager (bill formatter) for Any-Play services; Customer management (ClarifyCRM);
Service and resource planner; Service catalogue; Order manager; Activation manager; ECare
and fraud disvovery manager; Xacct mediation; Customer Experience Manager; Qpass for
digital commerce; Cramer Systems for inventory and product management
Hewlett-Packard TeMIP
IBM Tivoli suite for network management; Tivoli suite for security management; Netcool suite for
performance management; Service quality management
Oracle Web/SIP applications (Hotsip); Subscriber and service management (Net4Call); Service
fulfillment (provisioning, inventory) (Metasolve); Service activation (Metasolve); Billing and
revenue management (Portal); Infrastructure management (Netsure); CRM (Siebel); Business
intelligence and analytics (Hyperion)
Subex Revenue Operations Center (Certo, RevMax); Service fulfillment and assurance (NetProvision,
TrueSource)
Nakina Systems Network OS; Adapter SDK; Common EMS (universal mediation, performance monitoring data
collector, network element configurator, inventory browser, network element discovery)
Intec Telecom InterActiveE ; Content Partner Management ; InterMediate Convergent mediation and billing;
Customer management Product catalogue; Interconnect billing; Carrier Access Billing; Service
activation; Charging, rating and active mediation
TTI Telecom Netrac Traffic Guard; Netrac Revenue Assurance (billing verification, best cost routing,
mediation, call expert); Netrac Performance Management (wireline, wireless)
Comarch OSS suite includes network management, inventory management, trouble ticketing, and fault
management on the basis of SOA, IMS, eTOM and Parlay
Comptel Mobile activation solutions; Broadband service fulfillment
Emerging Solutions from the Enterprise
Computer Associates Unicenter (asset management, life-cycle management, service desk); BrightStor storage
management; Network Health; ETrust and CleverPath Portal; Risk and security management
Hewlett-Packard OpenView (service dek, service center, performance manager); Internet Usage Manager; Mercury
Interactive solution suite
IBM Tivoli for server and device management; Tivoli suite for server management
BMC Service Impact Manager; IT Service and Application Management; Remedy IT Service Manager;
IT operations and infrastructure management (Patrol, Mainview, Event Manager, Control-M,
Control-SA); Enterprise data management; Resource modeling; BSM Software Performance
Assurance
Paessler PRTG Network Monitor using over 35 sensor types
• IPCheck Server Monitor
• Traffic Grapher
• Network Discovery
• Remote control using remote sensors
• History database
• WEB user interface for inquiries and reporting
Application-Aware Monitoring
EMC Smart
InfoVista VistaInsight for servers, networks, and IP VPN
VistaView for router and switch monitoring, help desks, LAN segments, network service levels,
and Internet applications (BMC Patrol agent)