Page 588 - Handbook of Modern Telecommunications

Network Organization and Governance 4-119

4.6.5.9 Profile of the Security Analyst
Responsibilities:

1. Defines monitoring and surveillance functions
2. Evaluates and selects security management services
3. Evaluates the performance impacts of security techniques
4. Constructs threat matrix
5. Recommends instruments to be selected
6. Supervises installation of instruments
7. Customizes passwords and access authorization
8. Programs instruments
9. Establishes procedures for securing the network management systems

External job contacts:
1. Security officer
2. Vendors
3. Security auditor
4. Other internal users
Qualifying experience and attributes:

1. Has superior personal record
2. In-depth knowledge of security management services and tools
3. Has technical skills to customize products
4. Has some communication skills toward vendors

4.6.5.10 Profile of the Operations Manager for Lawful Intercepts
Responsibilities:
1. Supervises and monitors the quality of lawful intercepts
2. Estimates cost and resource requirements
3. Reviews and approves processes and tools
4. Performs planning and scheduling of products’ implementation
5. Develops, implements, and enforces procedural and security standards
6. Evaluates performance of processes, instruments and people, and reports results to management
7. Plans and directs acquisitions, training, and development projects
8. Creates and supervises SLAs together with law enforcement agencies (LEAs)
9. Defines and selects QoS metrics
10. Manages outsourcers
External job contacts:
1. LEAs at management level
2. Other managers within information systems
3. Some vendors of surveillance tools
4. External consulting companies
Qualifying experience and attributes:
1. Prior experience in statistics, surveillance technologies, accounting, legal procedures, telecom-
munications, or equivalent