Page 116 - Foundations of Marketing

The Marketing Environment, Social Responsibility, and Ethics | Chapter 3 83

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ftc-staff-prepares-antitrust-case-against-google- .cfm (accessed December 11, 2012). States $90 Million in Avandia Settlement,” The
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14 Chad Bray, “U.S. Charges Ex-Siemens .com/2012/04/10/technology/att-verizon-landlines/
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Executives in Alleged Bribery Scheme,” The index.htm (accessed December 11, 2012).
Wall Street Journal , December 14, 2011, 25 Aaron Smith, “Nearly Half of American Adults 39 Anne Tergesen, “Doing Good to Do Well,” The
http://online.wsj.com/article/SB10001424 Wall Street Journal , January 9, 2012, B7 .
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052970203430404577096283680373586
2012, http://pewinternet.org/Reports/2012/ 40 Debbie Thorne, O. C. Ferrell, and Linda
.html?KEYWORDS=Siemens+bribery (accessed
Smartphone-Update-2012/Findings.aspx (accessed Ferrell, Business and Society , 3rd ed. (New York:
February 7, 2012).
January 13, 2012). Houghton Mifflin, 2008), pp. 48–50.
15 Dionne Searcey, “U.K. Law on Bribes Has Firms 26 David Sarno, “The Rise of Tablet Computers,” 41 O. C. Ferrell, “Business Ethics and Customer
in a Sweat,” The Wall Street Journal , December 28,
Los Angeles Times , May 6, 2011, http://articles. Stakeholders,” Academy of Management Executive
2010, B1; Julius Melnitzer, “U.K. Enacts
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‘Far-Reaching’ Anti-Bribery Act,” Law Times ,
era-20110506 (accessed January 13, 2012). 42
February 13, 2011, www.lawtimesnews “2005 Corporate Citizenship Report,” Pfizer,
27 Debbie Thorne, O. C. Ferrell, and Linda www.pfizer.com/pfizer/subsites/corporate_
.com/201102148245/Headline-News/UK-enacts-
Ferrell, Business and Society , 3rd ed. (New York: citizenship/report/stakeholders_table.jsp (accessed
far-reaching-anti-bribery-act (accessed March 28,
Houghton Mifflin, 2008), p. 36. January 19, 2007).
2011); Samuel Rubenfeld, “The Morning
Risk Report: Bribery Act Review Considers 28 Debbie McAlister, Linda Ferrell, and O.C. 43 Archie Carroll, “The Pyramid of Corporate
Facilitation Payment Exception,” The Wall Street Ferrell, Business and Society (Mason, OH: South- Social Responsibility: Toward the Moral
Journal , May 31, 2013, http://blogs.wsj.com/ Western Cengage Learning, 2011), 352-353. Management of Organizational Stakeholders,”
riskandcompliance/2013/05/31/the-morning-risk- 29 “Grayson K. Vincent and Victoria A. Velkoff, Business Horizons (July/August 1991): 42.
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16 Julius Melnitzer, “U.K. Enacts ‘Far-Reaching’ .census.gov/prod/2010pubs/p25-1138.pdf Abuse , 2010, www.acfe.com/rttn/rttn-2010.pdf
Anti-Bribery Act,” Law Times , February 13, 2011, (accessed January 13, 2012). (accessed January 25, 2011).
www.lawtimesnews.com/201102148245/Headline- 30 Eric Klinenberg, “Solo Nation: American 45 Sundar Bharadwaj, “Do Firms Pay a Price for
News/UK-enacts-far-reaching-anti-bribery-act Consumers Stay Single,” CNNTimes , January 25, Deceptive Advertising?” Knowledge@Emory ,
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17 Ibid. eric-klinenberg-going-solo/ (accessed December 11, .cfm?articleid=1275 (accessed November 3, 2009)
2012).
18 46
Sarah Johnson, “Don’t Trust, Verify,” CFO, Joe Palazzolo, Emily Glazer, and Joann S.
31 “State & County Quick Facts,” United
February 1, 2012, www.cfo.com/article Lublin. “Prosecutors Ask to Meet Jung in Avon
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2012); “10,000 Baby Boomers Retire,” Pew
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Protection,” Department of State, Division of
2012, http://pewresearch.org/databank/
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consumerprotection/ (accessed December 11, 2012). Barometer , www.slideshare.net/fullscreen/
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20 “PhRMA Guiding Principles: Direct to EdelmanInsights/global-deck-2013-edelman-
32 U.S. Bureau of the Census, Statistical Abstract of trust-barometer-16086761/5 (accessed January 23,
Consumer Advertisements,” Pharmaceutical
the United States, 2010 , 58 . 2013).
Research and Manufacturers of America,
33 U.S. Bureau of the Census, “Projections of the
December 2008, www.phrma.org. 48 “2010 World’s Most Ethical Companies—
Population by Sex, Race, and Hispanic Origin for Company Profile: Whole Foods Market,”
21 “Council of Better Business Bureaus,” Better
the United States: 2010 to 2050,” August 14, 2008, Ethisphere , Q1, p. 32 .
Business Bureau, http://www.bbb.org/us/cbbb/
www.census.gov/population/www/projections/
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summarytables.html.
Firms for Accreditation Violations,” Better Sweets Offer Confusing Labeling on Trans
34 Sam Fahmy, “Despite Recession, Hispanic
Business Bureau , November 30, 2012, http:// Fats,” Los Angeles Times , January 25, 2011,
stlouis.bbb.org/article/bbb-expels-three-firms- and Asian Buying Power Expected to Surge in www.latimes.com/health/ct-met-girl-scout-
for-accreditation-violations-38561 (accessed U.S., According to Annual UGA Selig Center cookies-trans-fat-20110125,0,1426933.story
December 11, 2012). Multicultural Economy Study,” Terry College of (accessed January 26, 2011).
Business, November 4, 2010, www.terry.uga.edu/
22 “NAD Recommends Comcast Discontinue 50 Tim Barnett and Sean Valentine, “Issue
news/releases/2010/minority-buying-power-report
Unqualified ‘Fastest in the Nation’ Claims, Contingencies and Marketers’ Recognition of
.html (accessed January 13, 2012).
Following Verizon Challenge,” ASRC , June 12, Ethical Issues, Ethical Judgments and Behavioral
35 David Kesmodel, “Brewers Go Courting
2012, www.asrcreviews.org/2012/06/nad- Intentions,” Journal of Business Research 57
recommends-comcast-discontinue-unqualified- Hispanics,” The Wall Street Journal , July 12, (2004): 338–346 .
fastest-in-the-nation-claims-following-verizon- 2011, B8.
51
Laura Stampler, “What These Companies Did in
challenge/ (accessed December 11, 2012). 36 Isabelle Maignan and O. C. Ferrell, “Corporate
the Wake of Hurricane Sandy Will Restore Your
23 Social Responsibility and Marketing: An
Ryan Zinn, “National Advertising Review Board Faith in Big Business,” Yahoo Finance! November 2,
Integrative Framework,” Journal of the Academy of
Determines that Fair Trade USA's ‘Fair Trade 2012, http://finance.yahoo.com/news/what-these-
Marketing Science ( January 2004): 3–19.
Certified’ Labels Should Reveal Percentage of Fair companies-did-in-the-wake-of-hurricane-sandy-
Trade Content in Body Care Products,” Organic 37 Indra Nooyi, “The Responsible Company,” The will-restore-your-faith-in-big-business.html
Consumers Association, September 18, 2012, Economist , March 31, 2008, 132. (accessed December 11, 2012).
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