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Target Markets: Segmentation and Evaluation  |  Chapter 5  121




                               Marketing Debate



                                                          Is Anything Gained by Gender Targeting?

                                        ISSUE: Does targeting children by gender reinforce   toys and play activities traditionally associated with the
                          stereotypes or limit play possibilities?         opposite gender and possibly influence career choices
                                                                           through stereotyping. Hasbro isn’t the only company that
                            After     50     years of targeting only girls for its Easy-Bake   has faced such objections. After the Swedish government
                          Oven, Hasbro has announced a gender-neutral version   forced Top Toy to change its stereotyped gender target-
                          and is airing commercials showing boys playing with   ing, the company’s promotions began featuring girls with
                          the toy oven. This change made headlines because of   military toys and boys with household appliance toys.
                          a teenage girl who wanted to give her little brother the       For their part, toymakers target by gender so they can
                          oven as a gift but couldn’t find it in boy-friendly colors.   understand the specific needs and preferences of boys
                          She presented Hasbro with a petition signed by     44,000       and girls and respond with appropriate marketing-mix
                          supporters and told its marketers that boys shouldn’t be   elements. In fact, Hasbro knows that pink and purple
                          discouraged from cooking.                        aren’t the only colors girls like—which is why it has
                                 This illustrates one side of the debate over whether
                          toymakers should target children by gender. Some   offered its Easy-Bake Ovens in green, teal, orange, and
                                                                           yellow over the years. So is it acceptable to target by gen-
                          parents seek to encourage creative play unconfined by   der if the marketer doesn’t exclude nontargeted children
                          typical gender roles. Advocacy groups like Pinkstinks   and doesn’t promote a negative view of the other gender?
                                                                                                                        a
                          worry that gender targeting will cause children to avoid

                                                                                                                  © iStockphoto.com/CRTd


                       After a firm uses a concentrated targeting strategy successfully in one market segment,
                       it may expand its efforts to include additional segments. For instance, the yoga brand
                       lululemon first became popular as a clothing company for women. However, lululemon’s
                       marketers identified growth opportunities among male consumers and now pursue a differ-
                       entiated targeting strategy, investing substantial marketing resources into the men’s yoga
                               2
                       segment.
                             A benefi t of a differentiated approach is that a fi rm may increase sales in the aggregate
                       market because its marketing mixes are aimed at more customers. For this reason, a company
                       with excess production capacity may fi nd a differentiated strategy advantageous because the
                       sale of products to additional segments may absorb excess capacity. On the other hand, a dif-
                       ferentiated strategy often demands more production processes, materials, and people because
                       the different ingredients in each marketing mix will vary. Thus, production costs may be
                       higher than with a concentrated strategy.



                                   STEP 2: DETERMINE WHICH                                             LO 4  .                Become familiar with the
                                                                                                     major segmentation variables.
                       SEGMENTATION VARIABLES TO USE

                              Segmentation variables      are the characteristics of individuals, groups, or organizations
                       used to divide a market into segments. Location, age, gender, and rate of product usage
                       can all be bases for segmenting markets. Marketers may use several variables in combina-
                       tion when segmenting a market. For example, Silk, maker of nondairy soy and almond
                                                                                                       segmentation
                       milks, segments the market for Unsweetened Vanilla Almondmilk two ways: by those   variables    Characteristics
                       who are allergic to or do not like the taste of dairy milk and by those looking to reduce   of individuals, groups, or
                       the amount of calories in their diet while still getting the calcium and vitamins found in   organizations used to divide a
                                  3
                       regular milk.                                                                 market into segments




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