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Target Markets: Segmentation and Evaluation  |  Chapter 5  139



                          popular music. She dines out often, usually at the most   compete against lower-priced Swatch or Timex watches,
                          fashionable restaurants. She watches television, espe-  rate the attractiveness of each market based on these
                          cially PBS, Discovery Channel, and HGTV. She has three     criteria. What will be the unique features that will give
                          watches, each of which is priced around $    500    : a stylish   your watch a competitive advantage?
                          daytime watch for the office, a glamorous watch for eve-      What if you wanted to develop a higher-priced watch that
                          ning events, and a sporty watch for weekends and recre-  targets those individuals with an active lifestyle? Which
                          ational pursuits.                                   market segment would you choose, and why?
                              Brittney  is a     12   -  to     18   -year-old  female. She is all about   2.        Cable channels, such as Lifetime and Spike TV, each tar-
                          fashion. She has about $    50     to spend per week, either from   get a specific market segment. Identify another product
                          a part-time job or as an allowance from her parents. She   marketed to a distinct target market. Describe the target
                          enjoys spending time with her friends and can often be   market, and explain how the marketing mix appeals
                          seen at malls or cafés, chatting or texting. She is very   specifically to that group.
                          aware of different brands and tries to imitate the latest   3.        Generally, marketers use one of three basic targeting
                          fashions from her favorite celebrities. Her musical taste is   strategies to focus on a target market: undifferentiated,
                          mainstream, and she is addicted to reality programs and   concentrated, or differentiated. Locate an article that dis-
                          MTV. She has six watches, each of which costs less than   cusses the target market for a specific product. Describe
                          $    100    . Watches to her are an accessory, and she replaces   the target market, and explain the targeting strategy used
                          them frequently when fashion changes.               to reach that target market.
                              Skater Boy  is a     12   -  to     23   -year-old  male. He is a self-  4.                    The car market may be segmented according to income
                          described “individual.” He thinks of himself as being   and age. Discuss two ways the market for each of the
                          different, and his style and activities are beyond the main-  following products might be segmented.
                          stream. He often buys clothing at “underground” shops,         a.    Candy bars
                          and his favorite clothing items are often not branded at all        b.    Travel services
                          or are from anti-establishment brands. He has a part-time        c.    Bicycles
                          job or receives an allowance but spends the majority of        d.    Cell phones
                          this money on music, games, and other lifestyle pursuits.   5.             If you were using a time series analysis to forecast sales
                          He watches some television, mostly extreme sports, car-  for your company for the next year, how would you use
                          toons, and comedy programs. He has one watch, which   the following sets of sales figures?
                          he wears as a statement of his personality. It is rugged and         a.    2003     $    145,000        2008    $    149,000

                          clunky and costs less than $    200    .                 2004     $    144,000        2009    $    148,000
                              Executives  are men and women, age     45     and above. They     2005     $    147,000        2010    $    180,000
                          are married with children and consider themselves elite,     2006     $    145,000        2011    $    191,000
                                                                                   2007     $    148,000        2012    $    227,000
                          with annual household incomes of more than $    400,000    .
                          They belong to exclusive clubs and sit on boards of not-       b.                       2010    2011    2012
                          for-profit organizations. They have a high regard for qual-    Jan.     $    12,000        $    14,000        $    16,000
                          ity and often buy products that are somewhat exotic. They     Feb.     $    13,000        $    14,000        $    15,500
                          watch little television, preferring evenings out at the opera,     Mar.     $    12,000        $    14,000        $    17,000
                          ballet, or symphony, for which they have season tickets.     Apr.     $    13,000        $    15,000        $    17,000
                          Like  Carrie , they have three watches (daytime, evening,     May     $    15,000        $    17,000        $    20,000
                          and weekend), but each is worth more than $    1,000    .    June     $    18,000        $    18,000        $    21,000
                              Joe Lunchbox  is a     25   -  to     65   -year-old  man. He is married     July     $    18,500        $    18,000        $    21,500
                          with two children and earns about $    40,000     per year. He is     Aug.     $    18,500        $    19,000        $    22,000
                          very family-oriented and spends his spare time camping,     Sep.     $    17,000        $    18,000        $    21,000
                          attending sporting events, and working on do-it-yourself     Oct.     $    16,000        $    15,000        $    19,000
                          projects. He often buys American and prefers the basic     Nov.     $    13,000        $    14,000        $    19,000
                          casual style of jeans,  T-shirts, and running shoes. His     Dec.     $    14,000        $    15,000        $    18,000
                          music tastes range from country to classic rock. He loves        c.    In 2010, sales increased     21.2     percent. In 2011, sales
                          television, especially sports. He has one watch, which was   increased      18.8      percent.  New  stores  were  opened  in
                          received as a gift. It serves only one function—telling time.  2010 and 2011.
                            Develop a rating scale of     1    –    5    , with     1     as the most desir-  6.                 Develop your analytical and communication skills
                          able market segment and     5     as the least desirable. If you   using the Role-Play Exercises online at
                          decided to market a watch that was under $    100     and would   www.cengagebrain.com.







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